Administrative Assistant (ID & Car Parking)

The role is part of the ID & Car Parking function and working alongside and reporting to the Deputy Recourses Customer Service Manager, you will be providing professional administrative support to the Deputy Recourses Customer Service Manager and the wider admin team. This involves covering the hospitals requirement for producing NHS identification passes and parking permits, whilst also handling other general car parking and door system enquiries, including any additional admin functions, indicative of this pay banding.
This post will provide an opportunity to further develop your knowledge and skills and we are looking for someone who will want to progress their career.
Please be advised that this vacancy may close prior to the closing date stated due to the high level of applications it may attract. If you would like to apply, please submit your application promptly to avoid disappointment., As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain's Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

We are looking for someone who has excellent customer service skills and has the willingness to help everyone they come in contact with., You will be required to work as part of a team but also exercise initiative on your own within set parameters. We are seeking a person with good attention to detail and with excellent organisation and filing skills.
The role is customer facing and does require you to demonstrate excellent customer service skills and rapport. You are also required to create positive working relationships with the departments within the trust. You will deal with a wide range of queries and this will need to be done effectively, within a fast paced environment.
Previous administration/secretarial experience would be preferred, and you should have the enthusiasm and willingness to learn quickly. You will have a professional approach to your work and will have excellent written and verbal communication skills. Prior experience in handling cash and following financial policies would also be preferred.
Previous experience using electronic systems such as creating ID Badges or monitoring restricted access systems would be beneficial although full training will be provided. The post holder may also be required to attend meetings and take minutes.
The successful candidate must be computer literate preferably in word documents, excel spreadsheets, management structures and PowerPoint.

We offer a range of benefits to support our staff including:
+ Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
+ 27 days holiday rising to 33 days (depending on NHS Trust service)
+ A variety of different types of paid and unpaid leave covering emergency and planned leave
+ Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
+ NHS Car Lease scheme and Cycle to Work scheme
+ An extensive range of learning and development opportunities
+ Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
YTHFM are currently funding level 1 membership of a Tailored Healthcare Cash Plan for all substantive Band 2 and 3 staff, on a trial basis and as a gesture of goodwill. This provides employees with access to a range of benefits, including refunding the costs of optical and dental services, physiotherapy and wellbeing treatments, up to defined limits. This does not form part of our terms and conditions of employment and could be withdrawn at any time. We also offer discounted membership of Westfield Health's standard Plan for staff on bank contracts or employed in Band 4 or above., Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.
York Teaching Hospital Facilities Management LLP (YTHFM LLP) provides a full range of estates and facilities services to York Teaching Hospital NHS Foundation Trust, together with project management for capital investments. YTHFM LLP is a partnership between York Teaching Hospital NHS Foundation Trust and Northumbria Healthcare Facilities Management Limited.
New starters will be employed by YTHFM and not directly by the NHS, however, they will enjoy the same terms and conditions as NHS staff covered by Agenda for Change. YTHFM employees have access to the NHS pension scheme.
For further information about York Teaching Hospital Facilities Management type ythfm.co.uk in your internet search bar.
Please note that some of our substantive vacancies may be available on a smaller number of hours than advertised. If you would be interested in applying on this basis, we would encourage you to contact the appointing manager to enquire further.
DBS Checks
Please be aware that all new employees starting work with us will be charged for the cost of their DBS check if it is required for the role. The cost will be deducted from your salary either in 1 payment or over a six month period once you start employment. By applying you are agreeing to this undertaking. If you are successful you will be asked to confirm if you wish to pay in one amount or in instalments. The charges are currently £22.68 for a standard check and £42.68 for an enhanced check. The level of check will be determined by the post you are applying for.
Please note that Volunteers and Bank only staff will not be charged.
The Disclosure and Barring Service (DBS) offers a confidential checking service for transgender applicants in accordance with the Gender Recognition Act 2004. This is known as the sensitive applications route, and is available for all levels of DBS check - basic, standard and enhanced.
The sensitive applications route gives transgender applicants the choice not to have any gender or name information disclosed on their DBS certificate that could reveal their previous identity. To contact the sensitive applications team, please telephone or email [email protected].
Agile and Flexible Working
We are committed to helping all staff balance their work with other commitments and have recently launched our new Agile and Flexible Working policy to support this, entitling all staff to request flexible working from day one - for all posts. We encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Employee Assistance Programme (EAP)
All our employees have access to a free, confidential counselling and wellbeing support service. Our EAP is available 24/7, 365 days a year.
Relocation Package
The YTHFM offers a generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss relocation further, please speak to the recruiting manager at interview.
A bit more about us and the surrounding area
York and Scarborough Teaching Hospitals NHS Foundation Trust is situated in a fantastic part of the country that is home to two national parks, a beautiful coastline, and the city of York - consistently voted one of the best places to live in the UK. We provide a comprehensive range of acute hospital and specialist healthcare services for approximately 800,000 people living in and around York, North Yorkshire, North East Yorkshire and Ryedale - an area covering 3,400 square miles.
Our annual turnover is approaching £0.5bn. We manage eight hospital sites and have a workforce of around 10,000 staff working across our hospitals and in the community.
Sponsorship
If you require sponsorship to work in the UK, check you are eligible under the UKVI points based system online. Not all jobs we advertise are eligible for sponsorship.