Administrative Assistant in MBPR Change Planning

Department OverviewStrategic Change and Operations' (SCO) is part of the Markets, Banking, Payments, and Resolution (MBP&R) Deputy Governorship. Its mission is to support and challenge the deputy governorship to achieve high quality outcomes and an inclusive and agile working culture. We lead across several key areas and work in partnership with the business to design and operate frameworks, processes, and systems to deliver objectives across both Business as usual (BAU) work and change. Job DescriptionWe are seeking an individual to join our team as an Administrative Assistant whilst also completing the Microsoft Data Essentials Level 3 Apprenticeship programme. This is aligned to the Data Technician (Level 3) apprenticeship standard and includes the Microsoft Office Specialist Certification. The successful candidate will work in the Change Planning Team, within Strategic Change and Operation's Change Delivery Division. We are responsible for business as usual (BAU) system change across Markets and Banking divisions. Tasks range from data administration, analysis, and reporting, through to assessing, prioritising, and managing changes to completion. The role is a 35-hour week, including the equivalent of one day per week towards the qualification. Core online working hours are 10:00-16:00 within a 7-hour working day, and there is an expectation you will work on-site at least two days per week. Upon successful completion of the apprenticeship's end point assessment, the role will become full-time within the Change Planning team., We work with business teams and the Bank's IT department, to assess, prioritise, plan and safely manage changes into key Bank systems. Activities include:

• Collecting, handling, and processing data relating to business and IT change requests.
• Compiling and confirming data to support change prioritisation and decision making, regular risk analysis and reporting.
• Ensuring Change Requests are up to date and accurately prioritised. This includes document administration, preparing outputs for monthly, bi-monthly, and quarterly reporting, and supporting or running meetings with our business contacts.
• Becoming an authority for administrative tasks and reporting in the Jira, Confluence, and Tableau systems. You will also support IT and process-based changes to these systems. This will increase into use of Power BI during the lifetime of the apprenticeship.
• Building knowledge and understanding of how our systems are used by different business areas.
• Supporting the team with project related tasks. This will eventually lead to you planning and coordinating system changes into live environments.
• Ad-hoc queries, reporting, and internal customer support. This includes maintaining the team mailbox, Tableau, Jira and Confluence, setting up internal meetings, taking minutes, tracking actions, and IT tickets.
  
  5 GCSEs (or equivalent) at grades 3 (D) or above including Maths and English.
• Committed to completing the Data Technician (Level 3) Apprenticeship. Prospective apprentices must not hold an existing qualification at the same or higher level as the apprenticeship in a similar subject.
• Able to work as part of a team and individually and be able to use your own initiative.
• An interest in analytically focused work. You will provide initial analysis for change requests.
• A curiosity about IT systems, and the processes they support.
• The ability to communicate effectively, both verbally and in writing.
• Good workload management, well organised with flexibility to switch between tasks when required.
• Able to collate and format data and present for review and analysis by yourself and others.
• A good grasp of Microsoft Office applications.
Desirable criteria:
• Knowledge of Python or another programming language, at any level.
  
  process where they're needed. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders. Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application. Salary and Benefits InformationThis role offers a base salary of circa £24,400. In addition, we also offer a comprehensive benefits package as detailed below:
• A non-contributory, career average pension giving you a guaranteed retirement benefit of 1/95th of your annual salary for every year worked. There is the option to increase your pension (to 1/50th) or decrease (to 1/120th) in exchange for salary through our flexible benefits programme each year.
• A discretionary performance award based on a current award pool.
• A 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits.
• 26 days' annual leave with option to buy up to 12 additional days through flexible benefits.
• Private medical insurance and income protection.