Administrative Assistant / Support Secretary in Cardiology

A new and exciting opportunity has become available to join the Cardiology Team at the William Harvey Hospital. This role will provide administrative support to our clinical teams across the site.
The successful applicant would be joining a motivated team, responsible for monitoring and supporting patient's through their pathway from referral to treatment, whilst also working closely with clinicians to ensure patients are at the heart of everything we do., To provide comprehensive administration, clerical and audio typing support to Consultants and their teams. Working in a team based secretarial service providing support for the administration teams and ensuring continuity of the service. Monitor and support the patient's pathway. Act as the point of liaison between patients, GP's, other staff and outside agencies, · Accurate data entry of all patient records.
Scanning documents to patients' electronic records.
Open and distribute incoming post and prepare outgoing post.
Collection and return of any patient notes needed.
Accurate filing in patient notes as required.
Manage all enquiries proactively, effectively and courteously to ensure a smooth and safe pathway for all our patients.
Cover medical secretaries at times of leave, absence, etc.
Supporting the team to ensure all clinical correspondence is typed within the Trust's agreed timeframes and proactively take forward any instructions from the medical team including booking outpatient appointments and confirming any investigations necessary are requested.
Support the operational team to facilitate a reduction in the patient's overall journey to assist in the delivery of the 18-week referral to treatment (RTT) target and ultimately improve patient care.

The ability to converse easily and provide advice in accurate spoken English is essential for all customer facing roles.
Most positions require a Disclosure and Barring check and will be exempt from the Rehabilitation of Offenders Act 1974. Posts working regularly or unsupervised with children or vulnerable adults require an enhanced check.
Applicants for eligible roles requiring Tier 2 sponsorship must meet UK Visas and Immigration eligibility criteria.
We operate a no-smoking policy on all our sites and grounds.

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day., Staff and patients from across East Kent Hospitals are the feature of the biggest NHS recruitment drive in its 70 year history. https://www.ekhuft.nhs.uk/patients-and-visitors/work-here/
Filmed in William Harvey and Queen Elizabeth The Queen Mother hospitals, the 'We are the NHS' campaign highlights the extraordinary work that staff across EKHUFT do every single day. As one of the largest hospital trusts in England, with five hospitals and community clinics serving a population of over one million people, EKHUFT was perfectly placed to demonstrate the care, cutting-edge treatments, research, innovations and life-saving operations that the campaign needed.
There are lots of great opportunities at East Kent Hospitals, where staff are caring and put patients first, innovation flourishes and you can develop your career. We're on an exciting journey of transformation. With a new Medical School at the centre of our community, a focus on research, clinical leadership and making our trust a rewarding and friendly place to work,
there's never been a better time to join us. To find out more about east Kent visit our website at. The Trust fully supports the SAS Doctors Charter and is committed to their development through its CPD Framework.
We'll close this job advert once we've received sufficient applications which may be before the closing date so please apply as soon as possible. We only accept online applications. If you have any difficulty with this please contact our Resourcing Team on who are happy to help.
We have a relocation policy for eligible candidates, parking available at Trust sites but we encourage other options, like car sharing or public transport.