Administrative Services Coordinator | Greater Manchester Mental Health NHS Foundation Trust

Are you a confident leader who can inspire and empower diverse administration teams? Do you excel in streamlining processes and driving excellence in administrative functions? If you possess a passion for healthcare and a talent for effective leadership, we invite you to apply for the role of Administration Coordinator within our Greater Manchester Mental Health Talking Therapies Division. In this pivotal position, you will oversee the administrative function, ensuring seamless day-to-day operations across various admin teams. Your role is instrumental in enhancing administrative efficiency and quality, while also managing data and supporting a range of meetings and projects. We are in search of a creative leader with a proactive approach to resource management and a flair for process improvement. Your strategic contribution will be essential in optimising the administrative function, ensuring efficiency and effectiveness within the Division. Your experience, enthusiasm, and leadership will be a key component to achieve this. To analyse work streams/processes within the division, making judgments on how to improve current administrative systems. Proactively planning and implementing any changes to working practices and/or systems to improve service efficiency and the meeting of required targets, ensuring service delivery is maintained.. Closely monitoring performance data to ensure all services meet both internal and external targets. Responsible for the effective communication of complex information regarding processes and procedures. Contribute to divisional and service development projects, initiating and implementing change where necessary. Develop an agile administration team capable of responding flexibly to the changing demands of individual services and the overall division, maintaining adequate level of admin support. Managing divisional administrative resources ensuring that agreed performance standards and competencies are met. Overseeing the seamless operation of efficient administrative systems, including the developing new services and processes. Ensuring clear objectives and targets set within the administrative team. Highlight any concerns relating to the effective delivery of the service and highlight possible solutions to the senior leadership team. Handle complaints recommending and implementing corrective actions and drafting complaint responses. Responsible for the management of the administration budgets in line with Trust Standing Financial Instructions/orders (SFIs).

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 160 locations. We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond. Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options. Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity. Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Saturday (midnight to midnight) and any week day after 8pm and before 6am All time on Sundays and Public Holidays (midnight to midnight) 1 Time plus 47% Time plus 94% 2 Time plus 41% Time plus 83% 3 Time plus 35% Time plus 69% 4 - 9 Time plus 30% Time plus 60%

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts
• fuelGenie Fuel Cards (for applicable roles)