Administrative Support to the Quality Team (Apprentice)

This exciting opportunity to support the Quality Team with administrative duties in relation to workstreams and events that support the quality agenda., To provide administrative support (such as filing, scanning, typing, data input, photocopying, booking rooms, ordering stationary, saving documents as instructed) as directed by members of the Quality Team.

Assist and/or deal with (as appropriate) enquiries and information requests via face to face, telephone and email by way of message taking, conveying messages verbally and/or transferring calls, checking individual calendars as necessary, whilst maintaining confidentiality at all times.

Skilled in the use of multiple IT packages and systems in order to: write letters or emails, create proposals, take and perform minutes from meetings, perform financial processes, record and analyse data.

To respond to all emails, correspondence and telephone calls and liaise with other departments within the Trust in a friendly and professional manner, when assigned to that task.

To provide administrative support to meetings including preparing agendas and taking accurate minutes at relevant meetings.

To provide administrational duties in a professional, polite and timely manner with attention to both patients and staff to the highest standard.

Input, retrieve and update information and records using the departmental and Trust computer systems, as required.

Assist the administration team with greeting visitors to the department and notify the appropriate member of staff

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.