Administrator

Customer service and communication
+ The post holder will have developed skills in customer care which they will use to in their transactions with clients/other external
stakeholders and internal colleagues
Technical/Equipment/Processing systems and information
+ The post holder will be using basic office skills in Word,
Outlook and Excel
+ The post holder will also be maintaining records on electronic
systems such as RiO
+ Development of documents will be required eg . letters, spreadsheets and reports to KMPT standards
Completeness and data quality
+ The post holder will be expected to maintain patient confidentiality and demonstrate appropriate use of email, calendar and centralised booking systems
Organisation/Autonomy
+ The post holder will prioritise workload and interpret urgent nature
of calls and people presenting in person in order to pass promptly into those appropriately qualified personnel for action
Supervision/Delegation
+ The post holder will work autonomously but will receive regular supervision and appraisals by their line manager
Document preparation and record keeping
+ The post holder will be expected to produce high quality documents
from a variety of software
Financial resources
+ The post holder may maintain basic financial records
Health & Safety
+ As with all posts, observe the required health and safety rules and
take personal responsibility for the security of the area within which they work
Covering other sites

• There is an expectation to cover other sites including Covering for the Rosewood Mother and Baby Unit Administrator, The main responsibilities of this post will focus on customer service, organisation and related administrative tasks eg. diary management, organising meetings, producing letters and updating records. This includes maintenance of effective and efficient working systems and supporting business and performance management. Please see the attached job description for further details.
  
  Working for our organisation

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.
Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.
We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.
Our strategy
+ Our mission is what we set out to do every day
We deliver brilliant care through brilliant people.
+ Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.