Administrator

Ensure the smooth running of the communications office, supporting the communications team to deliver effective corporate communications activities and campaigns aligned to the council priorities and corporate performance objectives

• Monitor and manage the communications team shared email inbox, responding to enquiries or forwarding to others to respond as appropriate


• Answer the communications team telephone calls, and review voice messages, taking and passing on messages as appropriate


• Co-ordinate requests for support from the communications team, using planning and tracking software as required


• Work with the Internal communications Officer on the production of the weekly Chief Executive bulletins for staff and elected members, checking accuracy and issuing via the gov.delivery email system


• Take notes and action points from the communications team meetings


• Arrange the communications team on-call rota


• Support communications team members with the production of presentation slides and documents, including information gathering and proofreading on request


• Arrange team meetings as requested, both on-line and in-person, booking rooms and ensuring any technology required is in place and working


• Support the introduction of new technology and software for the communications team, acting as the first point of contact for queries and gathering the information required for its effective implementation


• Support communications team members to troubleshoot and find solutions for technical or other issues affecting their ability to work effectively