Administrator

Our client, a leading Property Management company, is looking for a proactive Administrator with great customer service skills and the ability to work to a fast pace.
You'll be at the forefront of ensuring smooth property operations by managing key activities, resolving customer queries, and collaborating with internal teams., Ensure all tasks are completed on time, working closely with internal teams to implement necessary improvements for seamless operations.
Take full ownership of your work, ensuring first-time resolutions to customer queries and issues.
Complete all activities assigned by the Team Leader, managing tasks to ensure timely progression.
Build strong relationships across departments to quickly resolve issues and deliver exceptional service.
Support the management of team mailboxes, ensuring queries are answered promptly and effectively.
Maintain and update internal databases accurately, ensuring all documentation is stored securely and confidentially in line with GDPR regulations., By joining the team, you'll be part of a forward-thinking company with a focus on innovation and excellence in property management and a collaborative team environment, and the chance to contribute to a company that values its employees and customers alike.

Office based, Monday to Friday, 9am - 5pm.

Skills
Admin
Administrative
Administrative Support
Communication Skills
Computer Literate
Customer Service
Customer Services
General Admin
Property
Social Media

Proven experience in delivering outstanding customer service, always striving for first-time resolution.
Confident, articulate communicator in both verbal and written forms, capable of building relationships with clients and colleagues alike.
Demonstrable experience handling issues effectively, approaching problems with a creative, resolution-focused mindset.
Comfortable working independently, yet equally effective as part of a larger team.
Ability to prioritise tasks, manage time efficiently, and remain resilient under pressure.
Excellent IT skills, with a good understanding of social media and the latest technology., Do you have excellent written and verbal communication abilities?
Do you have excellent customer service skills?
Are you computer literate?