Administrator

As an Administrator you will join a team who are focused on delivering impeccable customer service to our staff and service users, providing continuous improvement through the use of technology and innovation to really make our service users and staff feel the difference., The position will be part of a wider business support function and has a key role in providing secretarial, clinical administrative and organisational support across the full range of office and service activities, including the smooth running of the office and secretarial/administrative support to a range of frontline clinical colleagues (please see attached Job Description).

We are looking for an enthusiastic and committed individual to join our Administration Team. The postholder will require:

• experience as an administrator within a customer care, healthcare or social care setting
• excellent organisational skills with a positive approach to support colleagues across the Business Unit and the stakeholders that use our services
• excellent written and verbal communication and interpersonal skills. The role will involve the transmission of fairly complex, sensitive and clinical information. A significant degree of diplomacy, tact, confidentiality and discretion will need to be displayed at all times.
• ability to maintain a high level of performance and able to prioritise workload to meet agreed deadlines.
• to be prepared to travel across the Business Unit to meet the needs of the Service (Dartford, Gravesend, Sittingbourne and Sheppey).
• to be efficient and a highly motivated individual who will work flexibly within the team and across the Business Unit.
• excellent knowledge of Microsoft Office packages i.e. Outlook, Word, Excel.
• ability to record accurate minutes/notes and present to a high standard.
• to be office based within a Community Hospital/equivalent setting Monday to Friday.
  
  We change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can. As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

You will feel valued as an Administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including:
• Salary of £22,369.35 with HCRG Care Group pension
• Free tea and coffee at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning Enterprise
• An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care - backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding "good" or "outstanding" ratings from the Care Quality Commission