Administrator

We are looking to offer a Workshop Administrator the opportunity to join our expanding Maintenance and Support Services team based from our office in Castleford. As the Workshop Administrator you will be a part of our commitment to deliver what we promise for our clients, within the leading essential infrastructure services provider operating within the UK & Ireland. Interested? Read more About M Group Services Plant and Fleet and your team With 8 depots across the UK, M Group Services Plant & Fleet Solutions provide innovative plant and fleet asset management solutions across M Group Services. We provide our business with more than 9,000 vehicles and over 25,000 owned or externally hired plant assets. Our team has grown rapidly and we are responsible for the supply and management of specialist equipment and vehicles, supplying the Water, Energy, Transport, Data and Telecommunication sectors. As a valued member of the team, you will provide administrative support of all workshop activities. This includes processing and inputting completed job sheets, updating our core systems, raising purchase orders and support you'll give support to the wider team during periods of absence. Would you like to join a fast growing business area that prides itself in delivering an exceptional service? Are you able to juggle a busy workload and are a skilled multi-tasker? If this sounds like you - we would love to hear from you!! As the Workshop Administrator, you'll get the opportunity to :

• Deliver excellent customer service by delivering what is promised, helping internal customers with whatever enquiry / problem that needs to be solved
• Gathering information from various sources to assist in resolving complaints
• Follow through tasks so they are completed on time and correctly; putting in the required effort to deal with sometimes high workloads
• This is a multi-faceted role with a number of work streams all running concurrently
  
  You're experienced Plant and Fleet industry, within a workshop environment
• You have solid organisational skills and like to multi-task
• Good IT and system experience (word, excel) and ideally you'll have used scheduling systems
• You are comfortable dealing with complex customer requirements and dispute resolution
• Effective written and verbal communication skills
  
  M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland.
We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets. At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.


• 25 days' annual leave plus statutory holidays
• Discretionary annual bonus
• Contributory Pension scheme
• Life Assurance
• Access to our Employee Assistance Programme
• Cycle to work scheme
• Access to a wide range of discounts and special offers through our online rewards platform