Administrator

At LiveWest, we put our customers and our team first. Our values shape everything we do. Are you passionate about delivering exceptional service and ready to grow within a supportive team? If so, we would love to hear from you.

As the Administrator, you will be at the core of our IMS Central Support team, you will be working alongside our busy but super friendly team, who are passionate about delivering a safe place for our customers to live. You will support this through your work in coordinating and administrating our empty property management programme, planned works through coordinating our kitchen and bathroom programme, fire safety, asbestos and other back office functions in relation to the In-house Maintenance and Property Services teams., Provide administrative support to help promote and deliver consistent and high-quality customer service.
- Establish, maintain and administer all records electronically and manually in-line with company and statutory requirements.
- Implement administrative systems, procedures and policies.
- Collate and assemble reporting information.
- Order goods and services, including receiving, monitoring and processing invoices in-line with procedures.

You will play a key role in delivering excellent customer-focused support. So it is important that you are a self-starter, enthusiastic and have a willingness to learn.

This role is being offered on a full time, permanent basis and will be based in our Exeter office. A hybrid working style is an option with 2 - 3 days in the office.

To be a successful Administrator, you should have the skills, knowledge and experience for a Level 1 role (please see our candidate information pack) and the following:

- Good understanding of MS Office.
- Experience in an administrative or office environment. (D)
- Good data analysis and input skills.
- Able to work under pressure and have a flexible and adaptable approach.
- Able to work on own initiative., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

LiveWest provides over 40,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 5,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility.

As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone.

Defined Contribution pension scheme - employer contribution of 6% - 9%.
- Discretionary Bonus scheme.
- Death in Service benefit (3 x salary).
- 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave.
- Family Friendly policies.
- Health Cash Plan including dental and optical cover (worth up to £1,100 per annum).
- Employee Assistance Programme.
- Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs.
- Cycle to Work scheme.
- Car Benefit scheme.
- Learning and Development including coaching and professional qualification support.
- Volunteering days.