Administrator

1 x Fixed Term contract/secondment opportunity for up to 6 months

• Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment
The Musculoskeletal Advanced Practitioner Service provides an assessment and treatment service locally to patients. The MSKAP Team work collaboratively across the MSKAP Pathway and the Admin Team are expected to support each other in the same way. The role will involve working in the department with daily patient contact either face to face or via telephone calls. This role also requires interaction with a varied staff group both internal to this organisation and within the wider Gloucestershire service regarding referrals, enquires and patient pathways with the support of the admin team and clinicians., To provide general administrative support to the MSKAPS Service To support the delivery of a comprehensive administration and support function to the MSKAPS Service to meet the needs of patients, service users and visitors. To provide initial support to those who contact the department with enquiries over the telephone. To make appointments for new and follow-up patients attending the MSKAPs assessment clinics using SystmOne and IT systems. To ensure all relevant documentation is added to the patient record prior to consultation.

We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust. The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:
• 89.7% believe they are making a positive difference to patients/service users;
• 73.3% would recommend the organisation as a place to work;
• 82.4% agree that care of patients and service users is the organisations priority;
• 76.7% would be happy with the standard of care for a friend or relative
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.