Administrator

A fantastic opportunity has arisen to join Children's Services in the community for a full time, Band 3 Administrator. You will be working within the clinic management team and work closely with our consultants and AHP clinicians.
There is a high level of contact with external and internal service users therefore good interpersonal skills are a priority. Strong organisational skills and accuracy are required and the ability to flexibly manage and prioritise a full workload.
You will provide comprehensive administrative support to the consultant, Allied Health Professionals and Nursing services within the Children's Service., You will work closely with the other members of the team and Support Manager to provide an excellent administrative service to Consultants and AHP's. You will liaise regularly with external and internal partners ensuring the EHCP process runs smoothly and in a timely manner. You will use pivots to ensure RTT targets are hit and be responsible for managing the patient appointment booking line within the service booking and amend and issue clinic appointments for children as required using the Trust system., As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

The ideal candidate will have administration experience, excellent communication skills and be proficient with a wide variety of computer packages including Microsoft, EPR and Medisec. Good knowledge of Patient Centre is required as managing referrals is a big part of the role. You must be keen to learn about how to build clinic templates and other aspects of the role is not already known i.e. EHCP process and around SEN.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives., To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
We continually review our recruitment processes to ensure they are supporting us achieving an inclusive and representative team.
We recognise that many people find interviews daunting and the conventional interview approach, of unseen questions, often impacts performance on the day. We are therefore piloting sending interview questions, to candidates, in advance. This vacancy is within one of our pilot areas therefore if you are invited for interview you will receive your interview questions in advance of your interview date. Feedback on this process will also be requested to help our teams understand and evaluate your recruitment experience.
We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.
The Northern Care Alliance NHS Foundation Trust (NCA) serves a diverse population, and each Care Organisation works hard to ensure all services are accessible and fair.
We respect the value of difference. So, our aim is to employ a workforce representative of the communities we serve. Regardless of age, disability, gender, marital status, trans status, pregnancy and maternity, race, sexual orientation, religion or belief, all are welcome.
We also warmly welcome interest from serving and ex-personnel, and their relatives. Please identify that you are a member of the armed forces community on your application form to be entitled to a guaranteed interview (subject to essential criteria being met). As a Disability Confident Employer, guaranteed interviews are also available to disabled applicants when essential role requirements have been met.
If you require any reasonable adjustments to the application process, please contact [email protected]
For posts advertised on a fixed term contract basis, we will offer secondments only for NHS appointments. Fixed term contracts will be only be offered for external non-NHS appointments.