Administrator

We have an exciting new opportunity to work in the main hospital reception and Diagnostic Centre in Woking.

Are you friendly, hard-working and self motivated

If the answer is yes then this role could be for you.

As we open the new Diagnostic Centre at Woking Community Hospital, we are looking for someone to join our friendly front line reception team

You will be the first person visitors and patients see when they arrive, and you need to show care and compassion at all times. Duties including answering all phone calls and queries in a polite and friendly manner, signposting visitors and patients alongside booking in patients for MRI, CT, Ultrasound, Cardiology, Respiratory etc. You will be working as a part of multi-disciplinary team including radiographers and nurses

See job description for full details of the role

The hours currently available are 9am 5pm Monday, Tuesday, Thursday and Friday with the option to pick up additional shifts as available

Main duties of the job

Provide a switchboard/reception service and be a focal point for all sources of information appertaining to the hospital and organisational services. Staying up to date with all issues relating to the hospital

Using the Trusts Database and electronic record system: where necessary update the patients details on each visit.

Using the Trusts Database to register patients attendance in Out-patients using the booking system. To follow necessary procedures to ensure clinical / nursing staff are aware of the patients arrival. Patients will be directed to the correct waiting area by reception staff.

To deal appropriately, calmly and courteously with telephone enquiries regarding appointments. Providing advice and guidance to patients, patients relatives, staff and other healthcare colleagues on appointments and other Trust Services.

CSH Surrey are part of the NHS and are Surreys largest and longest established NHS community services provider, so our 1500+ employees get NHS pay and pensions, and also receive the Fringe High-Cost Allowance of 5%.