Administrator

We are seeking to recruit an Administrator/s to join our supportive and dynamic admin team. The role/s will be part-time, requiring a commitment of approximately 3-5 days per week (15 - 30 hours per week), offering the ideal balance for someone looking to contribute meaningfully while maintaining flexibility. The successful candidate/s will provide administrative support to members of the primary health care team in the following areas ensuring appropriate practice records are kept up to date: Management of incoming insurance reports, SARS, iGPR etc BLINX Online Consultations DOCMAN Cover DOCMAN management when DOCMAN administrator on leave Notes filing File Registrations & New Patient Questionnaires File Cervical Screening Letters Allocating documents when required (Pharmacist) Secretarial/Administrative support Sending out / booking of eligible patients into NHS Health Checks Monitor and Action SARS/DOCMAN/WLMC email boxes Documenting and allocating Private Letter requests Cover Reception/Overflow telephone calls when requiredMain duties of the job Administrative Support The role involves providing comprehensive administrative support to the primary healthcare team, ensuring all practice records are maintained accurately and efficiently. Key responsibilities include:

• Managing incoming documents such as insurance reports, Subject Access Requests (SARS), iGPRs, and other correspondence.
• Handling BLINX Online Consultations promptly and effectively.
• Utilising DOCMAN for document management, including providing coverage during periods of leave for the DOCMAN administrator.
• Conducting whole notes filing to ensure patient records are complete and organised.
• Filing new patient registrations, questionnaires, and cervical screening letters with accuracy and timeliness.
• Allocating and documenting relevant files and information to appropriate team members, such as the pharmacist.
• Coordinating and booking eligible patients for NHS Health Checks, ensuring all appointments are scheduled efficiently.
• Monitoring and taking action on incoming emails and tasks from SARS, DOCMAN, and WLMC email inboxes.
• Processing and allocating requests for private letters and related documentation.
Additional Responsibilities
• Providing reception and telephone coverage during busy periods or when required to manage overflow.
• Offering additional administrative support to the team as needed to ensure the smooth running of the practice.
  
  Wood Lane Medical Centre is a bustling and welcoming GP surgery located in the heart of Ruislip. Ideally situated near local shops and excellent transport links, including the Underground and London bus routes, we are conveniently accessible for both staff and patients.
With over 11,200 registered patients, we are committed to delivering high-quality, patient-centered healthcare. Our dedicated team of doctors, nurses, and administrative staff work collaboratively to provide professional, compassionate, and efficient services to the local community. At Wood Lane Medical Centre, we believe in fostering a supportive and positive work environment. We prioritise professional growth and encourage team members to pursue personal development opportunities, including the cultivation of special interests within their roles. Our close-knit team values collaboration, mutual respect, and a healthy sense of humor, which contributes to a warm and enjoyable workplace culture. We are open Monday to Friday, from 8:00 am to 6:30 pm, ensuring accessible healthcare for our patients throughout the week. We offer a wide range of services tailored to meet the diverse healthcare needs of our community, underpinned by a commitment to excellence and innovation in general practice. If you're looking to join a forward-thinking and friendly team, Wood Lane Medical Centre provides a rewarding environment where you can make a meaningful impact on patient care.