Administrator

We have an exciting and rewarding opportunity to join the Phoenix Futures team as a Part Time Administrator at our Specialist Sheffield Family Residential Service.

We are looking for an energetic, proactive, and organised individual with highly developed communication and customer service skills to work as part of our administrative team, within our Specialist Sheffield Family Residential Service. You will be offering support to the wider team and service as a whole through various administrative tasks including maintaining office systems, data inputting and analysis and ensuring information is communicated with relevant parties in a timely manner.

As an Administrator you will support our service by processing financial transactions, managing data and dealing with our Service Users' benefit claims; experience in these areas is desirable, together with the ability to liaise with and work with other agencies. Attention to detail, good numeracy and customer skills are crucial, and you should be proficient in the use of Microsoft Office (Outlook, Word and Excel). It is desirable that you will have a minimum of two years' administrative experience and be comfortable working on your own initiative and managing your own workload.

You will be offering support to the wider team and service as a whole through various administrative tasks including maintaining office systems, data inputting and analysis and ensuring information is communicated with relevant parties in a timely manner.

This is a really crucial role within our Specialist Sheffield Family Residential Service and would be ideal for people who are looking to develop their career in the sector. Above all, we are looking for passionate and dedicated individuals with a desire to support people to transform their lives., Previous experience of office administration
Ideally some experience of being able to analyse data for monitoring and evaluation purposes
Experience of working as part of a team and supporting your colleagues
Experience of working with people who use drugs and/or alcohol or another comparable field is desirable although not essential
Proficient in the use of Microsoft Outlook and Microsoft Word and familiar with relevant database management systems
Experience of being an excellent communicator and able to support growth of professional relationships

Phoenix Futures Group is a charity with over 50 years' experience and a leading provider of drug and alcohol treatment. We are constantly striving to make recovery sustainable and accessible for everyone who needs help. As a carbon neutral charity we take seriously our responsibility to contribute to an environmentally sustainable future for all. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

Starting salary of £24,000 per year (pro-rata)
25 days' annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) (pro rata)
Benefits including season ticket loan, pension scheme and life assurance
Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
Continuous training and career development via PXL our dedicated learning management system
Opportunity to complete the Care Certificate, a robust induction to roles in health and social care developed by Skills for Care and Health Education England.
Access to a 24/7 Employee Assistance programme including telephone and online access

Pictures of Sheffield Family Service