Administrator - Adult Allergy Service

The Allergy Admin supports the Adult Allergy Service by ensuring smooth and efficient administrative operations while maintaining professionalism and confidentiality. Key responsibilities include managing patient communications, scheduling appointments, handling correspondence, maintaining electronic and paper records, and performing general NHS office tasks such as answering phones, filing, and taking meeting minutes. The role involves collaborating with the multidisciplinary team, assisting with clinical administration tasks, and supporting the Lead Nurse with operational activities, reporting, audits, and meeting arrangements. Essential skills include strong written and verbal communication, the ability to prioritize and manage workloads, and the capacity to build effective relationships within the team and with external partners. This position is crucial for maintaining high-quality service delivery and supporting the overall functionality of the allergy service., The Allergy Admin post involves providing comprehensive administrative support to the multi-disciplinary team, working closely with allergy clinicians and the Lead Nurse. Key responsibilities include maintaining accurate records, handling all forms of correspondence, and processing various referrals, such as food and drug challenges, immunotherapy, and outpatient follow-ups. The role requires booking all allergy service appointments, including day-case and follow-up sessions for specific treatments. Additionally, the post-holder arranges patient transport and advocacy services when needed. Support for clinicians extends to assisting with projects, research, and audits. The role also includes managing departmental maintenance, procurement orders, and auditing stock levels. A focus on developing best practices related to information governance, quality, confidentiality, and safeguarding is essential, ensuring that the service operates efficiently and effectively., The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
General Guidance for Applicants
Please ensure that you read the "Guidance Notes On Submitting An Application" under "Additional Documentation" before completing your application.
Please note: we reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
We are committed to achieving equality and inclusion at Homerton Healthcare NHS Foundation Trust, and we respect and value the diversity and differences of our patients and our people, ensuring everyone is enabled to thrive, feels a sense of belonging, and is able to be their authentic self. We offer a range of flexible working options that enable you to balance your work and personal life, including part-time, compressed hours, remote working and job-shares.
If you are interested in joining our team, please let us know your preferred working pattern in your application, and we will consider all requests for flexible working and try to accommodate them wherever possible.
Please note that secondment arrangements will be considered for any fixed term positions, with the agreement of the existing line manager.
We are committed to equal opportunities, and have been approved as a Disability Confident Employer.

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.