Administrator (Adult & Professional)

Our Adult & Professional team are looking for a new administrator to join the team on a full-time basis. In this role, you will provide administrative support to the Distance Learning team supporting online and taught courses. You will be the first point of contact for customers and staff to Distance Learning and manage the email inbox for queries and action within agreed timescales. You willl use provided software platforms and tracking systems to monitor learner progress and achievement.

To apply for this role, you will need a minimum of Level 2/GCSE in English and Maths, experience providing administrative duties and working with confidential data. You will also be able to provide excellent customer services and use your own initiative to prioritise workload. You will need to be able to adapt your communication style according to needs of the customer or learner and display empathy when responding to difficult cases.

We value all our colleagues and our benefits package includes generous holiday entitlement, excellent pension with the college contributing 21.7% of salary into the local government pension scheme, free car parking, on-site gym, staff development & training, Sodexo Retail Discount Scheme, and more ….

New College Swindon is committed to safeguarding and promoting the welfare of children and young people and expects all colleagues to share this commitment. An enhanced DBS check, to the satisfaction of New College Swindon, will be required for this role.