Administrator - Bromleag Care Practice

Bromleag Care Practice is a bespoke GP service that cares for the residents of Nursing & Care Homes in the Bromley, Orpington and Beckenham area. As an administrator for Bromleag Care Practice, you must be motivated to provide the best possible customer service to both the residents and staff. This role is part of a General Practice team delivering services to the Nursing & Care homes we care for. The Practice Administrator will be responsible for answering a high volume of calls daily and booking patient appointments. The role also includes a large amount of day to day administration and secretarial support for the Practice.Main duties of the job

• Recognise the importance of patient services and value every patient and their needs
• Committed to working together with the whole practice team to achieve the desired outcomes
• Management of incoming and outgoing telephone calls
• Entering and extracting information via the EMIS Web clinical database
• Issuing repeat prescriptions from EMIS Web and dealing with prescription queries
• Adding and amending patient medication on EMIS Web
• Checking medication review dates
• Issuing blood test forms when required
• Processing Bowel Screening and Mammogram results and ensuring contract requirement is met
• Registration of new patients and deduction of patient records
• Running the EMIS Web appointment system
• Managing all enquiries
• Scanning onto and use of Docman
• Hospital enquires and making some outpatient appointments
• Filing of medical records, reports and letters
• Holiday and sickness cover for colleagues as necessary
• Ordering through PCSE
• Anything else that is custom and practice to enable the smooth running of the Practice
• Participating in Practice meetings as required
  
  BGPA is a federation of all 43 Bromley practices working collaboratively to enhance the health and wellbeing of Bromley residents, covering over 350,000 patients, 100% of the Bromley population.
BGPAs partner organisation is Bromley Education and Training Hub (BETH). BETH supports education, training and professional development across primary care in Bromley and beyond.