Administrator | Cambridgeshire and Peterborough NHS Foundation Trust

We are currently looking to recruit an enthusiastic and motivated part-time administrator to be part of a dynamic administration team. This particular role is within the Older Peoples Mental Health Team and will be supporting the nurses and Psychiatrists. The admin team strive to ensure the provision of a professional and competent service, as well as offering excellent customer care to patients, families and colleagues. We aim to do so by ensuring professional leadership, excellent training and development opportunities for admin staff. May involve driving to other base sites when necessary, therefore a valid UK driving licence and access to a vehicle is essential. The post holder will be responsible for providing efficient, effective and timely administrative support for the mental health clinical team. Such support will include liaison with partner agencies, patients, carers, external referrers, Trust staff and Admin colleagues to ensure effective communication and administrative systems are maintained for the receipt and onward delivery of all referrals for all Divisions. If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference for our community by supporting older people with mental health disability needs then we want to hear from you. Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling life. Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.,

• Word processing of all forms of correspondence, reports and summaries that are required by the team.
• Manage all calls in a controlled and professional manner.
• Deal with difficult callers in a calm and professional manner.
• Maintain filing in electronic records, ensuring that it is kept up to date at all times. In accordance with Trust procedures, track and receive notes in a timely manner.
• To register referrals, maintain administration resulting from clinics, including appointment bookings and cancellations.
• To provide operational support for clinical letters / correspondence using necessary computerised systems.
• To provide administrative support to clinical staff including consultant psychiatrists.