Administrator for CAMHS Common Point of Entry

The role will be full-time working 37.5 hours per week Monday to Friday.
Administrators are key to our Trust, supporting our service users and clinicians. You will benefit from a culture that is firmly centred on staff support and development, enabling genuine job satisfaction. Much of our work is innovative and you will enjoy full involvement, while being encouraged to contribute your own thoughts and initiatives., + Working as part of our administrative team, you will support our clinicians in sending out correspondence and booking appointments. You will answer emails and telephone calls, following up actions where required.

+ You will need to be confident in using the full Microsoft Office suite including Outlook, Word and Excel.
+ You will also be required to work on your own initiative and demonstrate a willingness to help others as a key member of the team.
+ You will be expected to be able to prioritise work and meet deadlines to fulfil the requirements of the post.
+ You will carry out day-to-day organisation of systems to ensure the smooth running of the administration team, + Previous experience of working in an office or customer care environment.
+ Competent and experienced administrator with good IT skills and attention to detail and accuracy.
+ Professional telephone manner, able to deal with sensitive or challenging phone calls.
+ Ability to work effectively in a team.

Berkshire Healthcare helps people manage their health in their local area, through a range of specialist and community services across the county. We promote independence and quality of life through community and mental health services and aim for seamless delivery of the best care in the right place. We get to know communities and the people in them so we can deliver the best services that meet their health needs.
Our team of 4,300 staff provide specialist mental health and community health services to a population of around 900,000 within Berkshire. We provide healthcare to people in their own homes and from different sites across the county.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Appointment to any position is conditional on the satisfactory completion of the core NHS Employment Checks Standards. Information disclosed in your application will be checked and any offer of appointment may be withdrawn if you knowingly withhold information or provide false or misleading information.
Please ensure your application is submitted with a valid email address for your referees in order to minimise delays in the recruitment process. Short-listed applicants will be contacted by email, therefore applicants are advised to check their email accounts regularly.
Applicants are advised that as a result of the high level of response we receive for some of our vacancies, we may expire any of them prior to the advertised closing date.
Berkshire Healthcare Foundation Trust is committed to improving the health of its staff, patients and the wider community by providing a smoke free environment. A smoke free policy is in operation and smoking is not permitted on any of the Trust's sites.
No agencies to contact Berkshire Healthcare directly please.

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.
Our values at Berkshire Healthcare:
+ Caring for and about you is our top priority
+ Committed to providing good quality, safe services
+ Working Together with you to develop innovative solutions
We welcome people who share these values to come and work for us.
Benefits of working for us include:
+ Flexible working options to support work-life balance
+ 27 days' annual leave rising with service + opportunity to buy and sell
+ Generous NHS pension scheme
+ Excellent learning and career development opportunities
+ 'Cycle to Work' and car leasing scheme including electric vehicles
+ Access to a range of wellbeing tools and services
+ Discounts at hundreds of popular retailers and restaurants
+ Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
+ Generous maternity, paternity, adoption and special leave
+ Free parking across Trust sites
If you share our values and would like to come and work for us, please submit your application as soon as possible as we'll occasionally close roles early that have a high number of applications.