Administrator | Lancashire & South Cumbria NHS Foundation Trust

This is an exciting opportunity for a committed individual to join the Administrative Team and assist in the smooth running of the service. The successful candidate will have a good all round administration skills/experience and knowledge of customer service. You will be required to work flexibly in response to the needs of the networks administration service, providing cover to various sites as directed by their administration line manager to ensure continuity of a quality service provision.

• Be the first point of contact for the department.
• Answer telephones, taking and forwarding messages, ensuring that all telephone and personal callers receive a prompt, courteous, non-judgmental and well-informed response.
• Respond to queries, dealing with routine matters and passing more complex queries to the appropriate member of staff.
• Receive, allocate and despatch departmental mail (internal and external).
• Provide an administrative service to include typing of routine information such as reports and other correspondence on behalf of the team, ensuring a high standard in accordance with Trust standards.
• Attend and participate in team meetings and administrative service meetings as required as part of the smooth running of the service.
• Demonstrate the role to new or less experienced staff.
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care. The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

We are currently recruiting a forward thinking, reliable and enthusiastic Administration team member to join our busy administration team based at The Gateway, Fylde Coast. As a vital team member you will provide excellent administration and communication skills and work flexibly in response to the service needs. You will have strong interpersonal and organisational skills, be computer literate and be able to use a variety of systems including Excel and Microsoft Office, possess excellent time management skills along with the ability to manage competing demands and priorities. This is a very varied role and would suit someone who is highly motivated and capable of working on their own initiative, with a medium level of supervision.