Administrator-Mental Health Support Teams in Schools

Due to growth & expansion within the Wellbeing & Emotional Support Teams (WEST) as team we are now seeking a permanent fulltime administrator to join this fantastic service as we prepare to expand our service further., We will provide you with resources to develop & progress should this be something you wish to do, as well as flexibility and a wealth of support. The role requires hybrid working. If you would like to discuss this role further, please get in touch with the Recruiting Manager., We are an expanding service and at times the role can be busy. You will be delivering valuable support to the WEST teams, based across Hereford and South Worcestershire. There may be some cross locality working thus flexibility is required.

A key part of your role will be answering emails & phone calls from parents and/or schools in a confidential & sensitive manner as well supporting clinicians with the allocation & organisation of appointments.

You will provide a full range of administrative support to the whole team which includes typing, taking notes at team meetings as well as inputting patient information on our Electronic Patient Record Systems.

A good working knowledge of Excel is essential as well as knowledge of a range of administrative procedures, including Microsoft Word applications. You must have excellent communication, prioritisation & organisational skills as well putting CYPF best interests at the centre of everything you do.

The WEST team are a forward thinking, supportive & hardworking team that is continuously expanding and developing as individuals and a service. We provide high quality evidence-based interventions to Children & Young People in Schools.

We are seeking to appoint an administrator to work in Herefordshire, alongside colleagues based in Worcestershire. The team is very supportive of each other and encourages a sharing & learning culture, which makes the environment in WEST a great place to work., At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. Its why we were named Large Apprenticeship Employer of the Year award at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

27 days leave plus bank holidays, increasing up to 33 days with long service

Generous NHS pension and enhanced pay when you work unsocial hours

Flexible and agile working opportunities

Great maternity, paternity, and adoption support

Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)

Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes

Health and wellbeing opportunities