Administrator-Paediatric Occupational Therapy & Physiotherapy

Due to the transformation of our services, we are recruiting for an enthusiastic and proactive administrator to join and enhance our team, providing outstanding care for patients across Worcestershire.

A willingness to learn and expand your skills will be positively encouraged and we will provide you with resources to develop and progress a long-term career.

The team are countywide and this position will be based in the South at The Beacon Centre in Worcester.

If you would like to discuss informally if this is the right role for you, get in touch with Recruiting Manager which can be found on the top right-hand side of the advert.

The successful candidate will need to have significant proven experience working within a busy team, demonstrate a flexible approach, and have the ability to stay calm and always work professionally.

As a highly organised individual you will need the ability to prioritise and organise work so that tasks are completed in a timely manner following agreed processes and always have the best interest of the patient at the centre of everything you do. You also need to be willing to work with senior management to improve and support the implementation of change when needed.

It is essential that you are proficient in IT skills including knowledge of the Microsoft Office Packages along with excellent communication and interpersonal skills. You will be answering the phone and taking messages, dealing with patient appointments, arranging and booking clinics, general admin duties which include photocopying, filing, diary management. You may be asked to cover at another base occasionally to cover for leave or absence. You will also be trained to do administration tasks for both Paediatric Occupational Therapy and Physiotherapy teams.

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. Its why we were named Large Apprenticeship Employer of the Year award at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

27 days leave plus bank holidays, increasing up to 33 days with long service

Generous NHS pension and enhanced pay when you work unsocial hours

Flexible and agile working opportunities

Great maternity, paternity, and adoption support

Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)

Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes

Health and wellbeing opportunities