Administrator (Part-Time, Job-Share, Full-Time)

You'll join the Surety Underwriting team within our Commercial Insurance business. This is a fast-paced but rewarding part of the business where you'll work at the heart of the underwriting support function. You'll regularly liaise with customers, brokers, and international colleagues. Your main tasks will be issuing, renewing, and cancelling bonds, which is a critical step in the Surety environment. The role is office-based, working within a small facility administration team to ensure bonds are issued daily as customer needs arise Good communication and quick learning are key for this role. In return, you'll get to experience working for a global, people-centric organisation. We provide full training in this varied and niche area of financial services. Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren't available full-time. Please talk to us at interview about the flexibility you may need. What will you be doing?

• Process bonds and individual transaction requirements throughout the bond lifecycle including the preparation of documents and correspondence.
• Process facility and security documentation.
• Review documentation submitted to cancel or reduce bonds and authorise transactions after full training.
• Co-ordinate the review of bonds due for renewal involving contacting clients and brokers to obtain the necessary underwriting information.
• Liaise with international colleagues in relation to non-domestic business.
• Liaise with clients and brokers answering queries during the lifecycle of bonds and in relation to credit control.
• Check the processing accuracy of others in the team after full training.
• Provide general underwriting administration support.
• Co-ordinate 'one-off' projects as required.
• Deal with incoming and outgoing post.
• Maintain filing systems - digital and paper.
  
  Are you an experienced Administrator looking for a new challenge in 2025? If you pride yourself on providing excellent customer service every day and have great attention to detail, we'd love to hear from you! We are looking for a motivated and detail-oriented Administrator to join our small team., Previous experience in a similar role - experience in Financial Services or Legal is a plus, but not necessary.
• Educated to GCSE level or equivalent (Grade C or above for Maths and English).
• Good PC skills are needed, including a strong grasp of Word and Excel. Knowing Salesforce and PowerPoint is a bonus, but not essential.
• You should be enthusiastic, with a positive attitude, and keen to keep improving processes and helping the business grow.
• You need to communicate clearly and effectively, and build and maintain relationships at all staff levels, both inside and outside the team.
• You must be committed to delivering high-quality work with a strong focus on accuracy, even in a time-pressured environment, and ensure deadlines are met.
• You should be able to analyse and interpret information carefully to produce work of a consistently high standard.
• Excellent verbal and written communication skills are a must.
• You should have excellent time management and organisational skills, with the ability to prioritise and handle varying workloads and pressure.
• You need to be effective when working independently or collaborating with others, and be willing to take on a variety of tasks.
• You should be able to use your initiative and recognise when an innovative approach to tasks or problems is required.
  
  At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we're creating a brighter future for our customers, our people and our planet.
With over 55,000 employees in more than 170 countries, you'll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry. We've made a promise to each other and every employee; to focus on sustainable impact, to care about each other's wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great. Our Culture: At Zurich, our sense of community is strong and we're particularly passionate about diversity and inclusion, which we've won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic. We've an environment that places a real importance on our people's wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We're also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities. We're passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we've awarded grants and volunteered time to deserving causes in the UK valued at over £90 million. So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

Salary: Up to £33,000 depending on experience + excellent benefits package, The financials
• 12% defined non-contributory pension scheme.
• Annual company bonus.
• Income Protection.
• Life cover - four times your salary.
Time away
• 25 days holiday a year plus bank holidays.
• You can also request to swap UK bank holidays for days off that have cultural or religious significance to you.
• The option to buy up to an additional 20 days or sell some of your holiday.
• Three days paid volunteering.
• Up to 16 weeks' full pay for maternity, paternity and adoption leave.
Your health is important to us
• Access to Private medical insurance.
• Virtual GP appointments.
• Discounted gym membership.
• Free flu jab.
• Access to a wealth of support from our wellbeing partners.
We're making a difference
• Creating a brighter, more sustainable future underpins all that we do here in Zurich. We were the first insurer to sign the 'UN Business Ambition for 1.5 C' pledge.
• Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.