Administrator / Receptionist
Northumbria Healthcare Nhs Foundation Trust, Backworth, North Tyneside
Administrator / Receptionist
Salary not available. View on company website.
Northumbria Healthcare Nhs Foundation Trust, Backworth, North Tyneside
- Full time
- Permanent
- Onsite working
Posted 2 days ago, 18 Dec | Get your application in today.
Closing date: Closing date not specified
job Ref: f3503b29f50b489491a6f3d020ec8771
Full Job Description
- To provide comprehensive, administrative, IT and clerical support for all staff within the Northumbria Healthcare NHS Foundation Trust, Integrated Sexual Health Service.
- To work flexibly within a team, providing support to colleagues and the multidisciplinary team and provide cover for other administrative and clerical staff when required, on a shared basis.
- To present a user-friendly and accessible service for the public.
- To deal with reception & telephone enquiries effectively and efficiently.
The candidate is to provide general administration duties including Reception and the very busy central booking appointment Line. Knowledge and experience of using databases and data inputting is desirable, but training will be given. Experience in the use of IT packages including Microsoft Word, Excel, Power-Point and Outlook.Successful candidates should possess a good general education (GCSE's grades A-C) excellent keyboard and word processing skills (ECDL/RSA2) excellent organisational, communication and interpersonal skills, and the ability to work under pressure, also empathy and understanding when dealing with patients.
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.