Administrator & Service Support

To provide a full range of administrative support to Bedfordshire Neurotherapy service. This includes Early supported discharge Stroke, Neuro rehab and Acquired Brain injury pathways

To act as first point of contact for the Neurotherapy service and to provide comprehensive and confidential administrative and secretarial support to a multidisciplinary clinical team

Liaising with other administrators, clinicians and leadership team to provide secretarial and administrative support through the whole patient pathways.

To provide timely management of correspondence, dealing with telephone calls and support team members with the office IT and escalate when required

To have an understanding of the services delivered and staff roles within the service.

Supporting SSNAP audit (Stroke Sentinel National audit program for Stroke) along with the Service Lead in data collection and inputting in the SSNAP portal. Ensure to enter accurate stroke data on the SSNAP portal within the timely manner and escalate when required.

To work with the Service Leads to facilitate team management, service review and improvement.

To action the referrals received by the service and register them to the appropriate pathways on SystmOne in a timely manner

To escalate any referral related information to the Service Leads or Discharge coordinator or clinicians as necessary

Are you well organised experienced administrator ?

Looking for a new challenge and motivated to make a difference ?

This is a fantastic opportunity to join and work across the Bedfordshire Neurotherapy service. This is a multi-disciplinary team aims to prevent unnecessary hospital admissions, accelerate hospital discharges and provide neurorehabilitation in the community.

You will be joining a friendly, dedicated and supportive team of Physiotherapists, Occupational therapists, Psychologists, Speech & Language therapists, therapy assistants and administrator.

You will be responsible for completing a wide variety of administrative tasks in supporting the Stroke, ABI and Neuro pathways and Service lead.

You will have a good level of IT literacy, and will be familiar with MSWord, Excel, Outlook and PowerPoint.

You will need to be numerate, able to maintain data spreadsheets and trackers, and input data accurately into a variety of systems.

You will need excellent communication and time management skills, and excellent organisational skills to deal with ever changing priorities.

Any knowledge of medical terminology is beneficial but not essential.

The successful candidate will also be able to arrange meetings, taking minutes, maintaining action trackers and the preparation of meeting papers. Flexible working options available.

Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.