Adminstration Assistant

We are seeking an individual who is enthusiastic, compassionate, flexible and creative in their approach and can work alongside the wider multi-disciplinary team to provide quality and effective administrative support.
As part of the CAMHS Medic Administrative Team you will provide administrative support to the Clinical Administrators and their designated Clinical/Medical staff. Supporting to maintain an effective office system(s) for the delivery and maintenance of Medical Appointments/Reviews, being flexible and use own initiative to organise and prioritise own workload.
You will be part of a dynamic and supportive team, benefiting from a comprehensive supervision and appraisal system, with a commitment to staff development.
You will demonstrate an enthusiasm for professional development and will be motivated to further your understanding and skills through various training opportunities.To effectively manage self, workload
1. Support with telephone calls for appointments and general enquiries, passing any queries as needed to appropriate Clinical Adminstrator
2. Telephone contact with families when required
3. Dealing with all queries and directing as appropriate
4. To ensure that a high level of patient care is demonstrated at all times and that the privacy and dignity if all families and young people is
5. Provide comprehensive administrative support to the CAMHS Team, and work closely with the Medical Secretaries, + Telephone contact with families when required, for instance to rearrange appointments if necessary, convey messages from clinicians and liaise with other agencies (ie schools and referrers)
+ Open post and scan any paperwork received, ensuring clinically urgent requests are passed to the appropriate Clinical Administrator
+ Management of .Net inbox
+ Support with maintaining SystmOne Rotas.
+ Adhoc support as appropriate for Medical Secretaries inbox
+ Adhoc administrative support to the wider Team, including Reception Cover., Applications will be transferred to the TRAC system, by completing an application you are giving authorisation for the transfer of your data. In submitting an application form, you authorise us to confirm any previous NHS service details via the Electronic Staff Record (ESR) Inter Authority Transfer (IAT) process. Including factual reference, occupational health clearance and statutory and mandatory training records
Correspondence regarding your application will be sent to you via a TRAC system account.
Please submit your application as soon as possible; due to the high volumes of applications we receive we reserve the right to close any adverts before the closing date once we have received sufficient applications.
We are an equal opportunities employer, which aims to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
At NHFT we support many of our colleagues to work flexibly and we will consider requests for flexible working from day one. For this role, we are open to discussing a range of options including flexible hours, agile/home working, compressed hours and part time hours. Please have a conversation with the recruiting manager about the flexibility you need and we will promise to explore what is possible with you.
Applicants who have a disability and meet the essential criteria for the job will be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.
All posts that are engaged in a regulated activity will be subject to a Disclosure and Barring Service (DBS) check and a DBS re-check on a three yearly basis whilst employed in such a role. Staff employed in these posts will therefore be asked to register with the DBS Automatic Update Service upon receipt of their DBS certificate and must update yearly , the annual fee will be reimbursed subject to Trust policy. For further information please visit: DBS Update Service: applicant guide - GOV.UK (www.gov.uk)
Please note if a DBS is applicable for the position then a charge will be deducted from your first salary or upfront cost if a staff bank position.
Please note that all new starters to the trust are subject to a probationary period.

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth.