Admissions & Car Park Assistant

Here at the LEGOLAND® Windsor Resort we are getting ready for our 2025 season, and we are recruiting for Admissions & Car Parks Assistants to join our AWESOME Admissions & Car Parks Team! Car Parks (early & late shifts) Our fantastic team of car parking assistants are the very first people that our guests meet upon their arrival to LEGOLAND Windsor Resort. You'll be helping with parking cars safely, promptly and maximising free space, while answering guest queries and giving your recommendations for their exciting day ahead! Before our guests arrive, you'll make sure the car parks are looking fresh and presentable for the day; replacing and emptying the bins, litter picking (equipment and training provided), flipping any required directional signage, relocating directional cones and reporting any potential hazards that might affect individual car parking spaces. At the end of the day you will assist our guests with a smooth and pleasant exit from each of our car parks, answering queries at the barriers, directing traffic and wishing everyone a pleasant and safe onward journey. Ticket Office & Ticket Gate (standard, mid & late shifts) On the ticketing side of the Admissions team, you'll be selling tickets & annual passes, selling car park tickets, answering guest queries and of course sharing your recommendations for their amazing day at LEGOLAND Windsor Resort! At the ticket entrance gates you will scan tickets, greet guests, offer suggested routes throughout the resort, wish happy birthday to guests who are celebrating, wave goodbye when they leave at the end of the day and wish them a pleasant onward journey. You'll receive comprehensive cash handling training to always ensure profit protection, guest excellence training to maximise those engagement moments, and of course annual pass training so that you have a full understanding of what type of pass would best suit the guest you're assisting!

• Must be comfortable working on your feet and moving around within our large car parks - this is a fully mobile role with no seated alternative available
• Have the relevant transport arrangements to be onsite at LEGOLAND for a 7:00am shift start
• Our car parks evening shift can finish as late as 9:00pm so you must have the relevant travel arrangements
• Confident and comfortable to speak to guests in person and answer queries on the spot
• Willing to use internal mobile radio systems - you don't need to have experience in radio usage though we will give you all the training you need!
• Happy to be working outside whatever the weather!
• Experience of cash handling, profit protection and stock-taking procedures is desirable
  
  Pay of £7.53 - £11.44 per hour (age related)
• 40% discount off LEGO® sets and products on the online LEGO Store!
• Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
• 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you're using your Magic Pass to visit!)
• Staff discount codes for Merlin Annual Passes to gift to loved ones!
• Pro rata holiday allowance based on 28 days full time equivalent
• Private pension scheme
• Life assurance scheme
• Employee assistance programme
• Access to Perks at Work which 30,000+ national & local employee discounts
• Free staff parking
• Ongoing training & development
About the LEGOLAND® Windsor Resort We are looking for Admissions & Car Parks Assistants to join our AWESOME team at the UK's favourite children's theme park; the LEGOLAND® Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to three awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO® brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland. About Merlin A job with Merlin isn't like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don't trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests' experiences are the best they can be. If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at jobs@legoland.co.uk and one of the team will get back to you as soon as possible. Pay Range: Compensation between GBP £7.53/Hr.-GBP £11.44/Hr.