Admissions Manager

Responsible for the delivery and development of a highly effective, customer focused admissions service, that is responsive to the evolving needs of its target audience. The successful candidate will need to develop, implement and manage an applicant lifecycle, from initial enquiry to successful enrolment, which exceeds customer expectations and actively drives growth in student recruitment.,

• Manage admissions processes, ensuring consistent implementation of best practice. Accountable for progressing applications through the various stages of the process
• Proactively look for improvements or efficiencies in systems and procedures to constantly drive an increase in productivity thus improving customer service and recruitment performance
• Ensure high quality advice and guidance is embedded throughout the applicant lifecycle, resulting in a programme of study that meets the applicants career aspirations
• Proactively monitor and report on application metrics (applicant numbers, interview attendance etc.) and identify action areas.
• In partnership with colleagues in MIS and IT, manage an efficient customer focused enquiry and application management service/platform that meets the needs of potential students and College
• Manage the resources of the Admissions team so that it is scalable and able to respond to the cyclical nature of the applicant lifecycle.
• Provide supervisory and technical expertise to support the Admissions team and drive high performance through effective target setting.
• Generate interest in the Colleges provision by engaging with local schools, providers and any other partners.
• Build and maintain effective relationships with external organisations and other providers of education and training to enable two-way referral of students/applicants
• Collaborate with internal stakeholders to ensure the implementation of a streamlined and high quality admissions process
• Work closely with the Marketing & Communications Officer in delivering successful Application and Enrolment events.
• Develop and implement a communication plan that keeps applicants, their next of kin, and any other relevant stakeholders well-informed and updated to support application and enrolment targets.
• Ensure Admissions policies are regularly reviewed and represent the expected service applicants receive., As a college, our strategy is to create a Career Focused, Digital Learning environment, ensuring that the learner experience and our relationship within our community, local and regional employers, are at the heart of everything we do. Providing a high achieving, focused learning environment allowing our students to achieve the grades they need for higher educations or the skills and aptitude required to secure a suitable role in their chosen career. Our college is set in the leafy suburbs of Essex, with easy access to surrounding areas and amenities, we are based in a well-connected location both by road and rail.
  
  A Level 3 qualification (or commitment to achieve)
• Recent experience of working in a supervisory role in a customer service focussed environment
• Experience in formulating relatable communication to a target audience, specifically young people
The right candidate will have:
• High standards of communication and interpersonal skills.
• The ability to work as a team.
• A strong attention to detail.
• The ability to work towards deadlines.
• The ability to motivate both students and your peers.
• Highly motivated and enthusiastic.
• Excellent attendance and punctuality.
• Experience innovating to deliver the curriculum
• Initiative and leadership skills.
• The ability to provide clear and informative reporting for management.
  
  A college environment fully dedicated to developing every student to reach their full potential, irrespective of their ability.
• A dedicated and friendly team of professionals keen to develop and learn.
• A two year funded teaching course , providing the opportunity to complete a recognised post 16 teaching qualification
• A successful NQT support program.
• Excellent CPD opportunities.
• Well-being days & activities
• Generous pension (Teachers pension scheme)
• Free onsite parking.
• Onsite canteen & coffee shop.
• Cycle to work scheme
• Discounted gym membership.
• Electric Vehicle Scheme
• Eye Care Vouchers scheme.
• Hybrid Working available.
• Free Employee Assistance Programme available 24/7, 365 days offering legal & financial advice, as well as general support & guidance.