Adult ADHD & Autism Administrator

To provide an efficient, effective, professional and confidential administrative and secretarial service to the Adult ADHD & Autism Service (AAAS) team. The post-holder will provide secretarial and administrative support to the team, primarily focused on the processing of incoming referrals from GPs.

The post holder will be required to participate in the reception function for the AAA Service including answering the telephone and dealing with queries which at times requires tact, sensitivity and emotional resilience in responding to patients who may be unwell., 1. To ensure that all referral and registration data is inputted accurately within the Trusts EPR system and within the required timescale.
2. Notes are requested, ordered and delivered in a timely manner in readiness for clinic appointments
3. To carry out general clerical duties including, word processing, filing, photocopying, telephone answering, and dealing with general enquiries.
4. Effectively communicate issues to relevant parties, using initiative when dealing with enquiries that may require a prompt response when dealing with sensitive information or with patients' whom are unwell
5. To assist with the setting up and maintenance of effective and efficient administrative systems for the Team. To input, update and retrieve information into computer databases.

We currently employ over 3,500 people and just like the population we serve, we are made up of diverse cultures and backgrounds. Whatever your role, working in a NHS Foundation Trust, like ours, is a demanding and extremely rewarding experience. Knowing that every day you can help to make a positive difference to someone's life is a very powerful feeling. We know that our Trust runs on this desire to help and support people, and our Trust vision expresses this. Our vision is to improve health and wellbeing for everyone, especially our colleagues to achieve the best possible work/life balance.