Advanced Assessment Officer

As an Advanced Assessment Officer, you will work as part of a multi-disciplinary team including Occupational Therapists and Social Workers. The ACP2 team is the access point to Adult Social Care in West Sussex. The team's key role is to undertake an initial telephone Care Act (2014) Assessment. This newly developed role combines undertaking initial assessments as well as utilising your skills and knowledge to use data analysis to support the running and the development of the team. You will also be leading on induction of new staff as well as developing and delivering presentations regarding ACP2 work to a range of different audiences. If you have the talent and ambition to achieve the best for the people we serve, then we will support you to progress and develop throughout your Social Care professional career. This is a fast-paced role which requires a confident, organised, proactive and compassionate individual.

Do you have excellent communication and interpersonal skills?, 1. Ability to analyse and interpret information received over the telephone to complete an assessment with customers and their families, assessing needs, setting objectives and reviewing progress. 2. Ability to engage in partnership with customers and their families, to effect positive change. 3. Able to manage self, is self-aware and understands the impact of work on self and others, able to respond constructively to situations, balancing competing demands and recognising when to refer upwards and seek help appropriately. 4. Ability to reflect on own practice and to learn from experience, to take responsibility for own performance and to be proactive in relation to own work and professional development. 5. Ability to work in a multi-agency environment, responding sensitively and flexibly to diverse groups and customers whilst maintaining confidentiality to deliver a service to others 6. Sound and accurate IT skills, with the ability to maintain clear, accurate records of all work undertaken and produce records, reports and correspondence for a variety of audiences.,

• GCSE English and Maths (C grade or above) or equivalent qualification or experience operating at this level of literacy and numeracy.
• NVQ Level 3 Diploma in Care (or equivalent) or demonstrable equivalent comparable experience.
• Experience of working with customers and their families in crisis or complex situations.
• Experience of working in a Social Care environment.
  
  West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents. If you are thinking why join West Sussex there is a supportive culture that is second to none. Employees are genuinely valued, respected and there is an emphasis on work life balance.
CarePoint provides a first point of contact for customers requiring a needs assessment under the Care Act 2014. It also provides an access and triage point for referrals from the police and an access point for children who require occupational therapy and sensory services' involvement. The team comprises:
• senior practitioner occupational therapists
• senior practitioner social workers
• occupational therapists
• social workers
• assessment officers.
The team will start and, in some circumstances, complete a statutory needs assessment with adults who are approaching West Sussex County Council for social care support. Where appropriate, adults requiring ongoing face-to-face assessment will be passed to community teams.