Advanced Clinical Practitioner (ACP) - Care Co-ordination Centre / SPA

The Urgent Community Response (UCR) team is a multi-disciplinary team that provides a two-hour urgent response to patients in their own home that are experiencing a crisis. The UCR team works closely with the Care Co-ordination centre and the Virtual Wards to avoid unnecessary hospital admission.

The post holder will provide advanced clinical expertise and leadership to the Urgent Community Response team, Care Coordination Centre (CCC), Virtual Wards, Early Intervention Model and Community Nursing Teams. They will be required to support new ways of working that emphasises a more efficient and patient focused service, and will ensure the safe treatment, referral and discharge of patients with undifferentiated and undiagnosed presentations.

The ACP will autonomously provide highly specialised, evidence-based care within the community as part of the integrated health and social care community team and will demonstrate advanced clinical knowledge and skills in assessment, management and treatment across a range of acute and chronic presentations.

The ACP will work collaboratively with other health and social care professionals across primary and secondary care to ensure a high-quality accessible service. This will include working across service interfaces, such as UCR, CCC and Virtual Ward to meet the needs of patients across the community setting.

Main duties of the job

1. Work in accordance with Nursing and Midwifery Council/Allied Health Professional (AHP) Code of Professional Conduct. The post holder will be responsible for providing advanced clinical care and expertise in care delivery including judgement, discretion and decision making to patients as per individual scope of practice and through the advanced clinical competency framework.

2. Provide clinical leadership and expertise (in both telephone triage and managing referrals through the Care Co-ordination Centre).

3. Receive and triage referrals via a variety of sources, including direct patient referral.

4. Participate and lead team safety huddles, patient reviews and multidisciplinary team meetings.

5. Act as a first contact, exercising a high degree of professional autonomy and critical judgment in providing expert advanced clinical assessment, individualised patient care, examination, investigation/diagnostic procedures and diagnosis of patients with undiagnosed and undifferentiated needs.

Appropriately treat patients, resulting in the safe management and appropriate onward referral or discharge of patients at the end of the care episode Make direct referrals as appropriate for medical assessment and diagnostic procedures within agreed pathways.

About us

1. Have an understanding of the national perspective and future strategy for the NHS and related areas of health to ensure that staff in your team/s are fully aware of the implications and can contribute effectively to service improvement.

2. Provide a clear, effective and appropriate leadership style that engages and empowers all members of your team to perform to high standards and innovate.

3. Ensure supportive staff management arrangements are in place and carry out personal development reviews for direct reports. Ensure all staff in your team/s have annual Personal Development Review's (PDR) resulting in specific objectives and effective personal development plans in line with the Knowledge and Skills Outline Framework.

4. Develop staff knowledge and skills to promote equality and diversity and address inequalities both in employment and service delivery. Ensure specific equality objective are included in PDR's.

5. Develop a culture that ensure that the standards of Improving Working Lives and Investors in People are achieved and maintained for all staff and that staff's perception about their working lives are measured and improvements made.

6. Ensure safe and efficient use of equipment, resources, and consumables always.

7. Ensure that all resources are managed in an efficient and cost-effective manner to achieve effect for patients and staff.