Advanced Service Coordinator

This role is an extension of the combined service co-ordinator role within Nuclear Medicine. The tasks will be varied on a day-to-day basis; however, there will be a main focus on the bookings and waiting times within Nuclear Medicine. The aim will be to provide a full administration service within the referrals to the medical teams of designated services within the Clinic Management Group ensuring that the quality standards of the Trust are met. You will be providing support and guidance to patients, carers, relatives and others making contact with the service. You will aim to ensure and deliver a Patient Pathway in accordance with Local and National Guidelines in relation to Referral to Treatment (RTT 18 weeks) and Cancer Wait Times Targets. You will also prospectively manage clinic slot availability to ensure maximum efficiencies within the service to agreed templates. You will be working closely with the Admin Manager and Nuclear Medicine Managers and Deputies at both Glenfield and Leicester Royal Infirmary, along with liaising with the Nuclear Medicine Head of Department as and where needed. In the absence of the Admin Lead, you will be required to deputise in certain areas.

Exciting opportunities have arisen for various part time Band 3 Advanced Service Co-ordinator at Leicester Royal Infirmary and Glenfield Hospital. Are you a warm, friendly and approachable person who understands the impact of what you do? Are you excited about being part of a very friendly and dynamic team? We are looking to appoint an outstanding individual with effective interpersonal skills who can be empathic to both patients and colleagues and have a real drive for commitment to customer service. Make this your golden opportunity for an interesting and rewarding career in the NHS. Come and start your career with us. Previous experience in a healthcare setting and managing waiting lists would be an advantage however not essential as full training will be provided.

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We have four primary goals:

• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities. Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

NHS Staff Benefits include:
• Generous annual leave allowance
• Lease car scheme
• Flexible Working
• NHS Pension scheme
• Staff Lottery Scheme
• NHS staff discounts