Advice Session Supervisor (or trainee)

£37870

Citizens Advice Southwark, The Borough, Southwark

Posted 2 weeks ago, 1 Sep | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 22c239f0912d4b888c566c4166e0031b

Providing advice to the public and undertaking casework on social welfare law issues

Recent experience of giving advice to the public. This should include having undertaken advice casework.

Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting

To understand, empathise with and be committed to the Service's aims, principles and equal opportunities policies, Please note we're not responsible for the content of job ads, as they're posted by the recruiter. We'll aim to resolve the reported issue and we'll use your feedback to improve the quality of our ads.

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.

This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor to consolidate their skills and experience or as a development opportunity for an advisor to train to become an Advice Session Supervisor within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 - £33,194 for the first six months whilst undertaking the training.