Aftersales Coordinator

HOLT ENGINEERING RECRUITMENT LIMITED, Kingsland Place, City of Southampton

Aftersales Coordinator

£28000 per annum

HOLT ENGINEERING RECRUITMENT LIMITED, Kingsland Place, City of Southampton

  • Full time
  • Permanent
  • Onsite working
  • Immediate start

Posted 1 day ago, 30 Oct | Get your application in today.

Closing date: 27-11-2024 (In 26 days)

job Ref: V-59141

Full Job Description

Holt Engineering are working with high profile company in the Swanwick area who are looking for a friendly Aftersales Coordinator.

An award winning company in the marine sector. With an international client base and an excellent reputation, a core company value is the delivery of an unparalleled level of in-service support to each of our clients. The successful Aftersales Coordinator will represent the company in every interaction they have.

This a permanent position paying from £28,000.

As a Aftersales Coordinator you will be: 

  • Responding to incoming aftersales and warranty requests 
  • Logging and maintaining a detailed tracker of all support requests & spare parts orders 
  • Preparing costings, quotations and invoices 
  • Using initiative to rapidly resolve problems in an efficient manner, often working under tight timescales.
  • Coordinating refit projects, including shipping logistics, import/export of vessels
  • Off-site works whilst liaising with and updating clients' order progress
  • Planning of works in collaboration with the Production team, allocating labour, estimating work content, and creating quotations
  • Arranging all travel bookings and logistics for Aftersales visits 
  • Working with customs agencies to ensure a smooth delivery through transit of goods and parts
  • Managing incoming calls, transferring internally and ensuring messages are forwarded immediately to the responsible person
To be a successful Aftersales Coordinator: 

  • Proactive, can-do attitude with a drive to boost sales
  • Experience in sales, negotiations, and quoting works
  • Experience with ERP software (ideally Sage 200)
  • Experience working in a client-facing role
  • Strong knowledge of the marine sector 
  • Advanced Microsoft Office skills.
Benefits for the successful Aftersales Coordinator:

  • Training and development
  • Private Pension
  • Life Insurance
  • 25 days holiday plus bank holidays
The working hours are Monday to Thursday 8am - 17:30pm with an early finish Fridays!

If you are an experienced Aftersales Coordinator looking for a new challenge Apply Now! Or call Sam on .