AI customer experience specialist

Devi Technologies, Digbeth, Birmingham

AI customer experience specialist

Salary not available. View on company website.

Devi Technologies, Digbeth, Birmingham

  • Full time
  • Permanent
  • Remote working

Posted 1 week ago, 12 Dec | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: 6e68af2b088842e58701271465e13b7e

Full Job Description

Design and implement AI tools to personalize customer interactions.
Analyze customer data to predict behaviors and improve satisfaction.
Collaborate with marketing and product teams to integrate AI solutions.
Monitor and refine AI models to ensure seamless customer experiences.
Develop dashboards and reports to track customer engagement metrics.

Proficiency in AI tools and platforms for customer analytics.
Experience with Python, R, or customer relationship management (CRM) systems.
Knowledge of sentiment analysis and predictive analytics.
Strong communication and problem-solving skills.
Bachelor's or Master's in AI, Marketing, or a related field.