Air Import Operator

We have an exciting opportunity for an experienced Import Operator to join our fantastic Air Operating Centre based in Hounslow, London Heathrow.
Reporting into the Operations Manager you will build and maintain relationships with customers and proactively update them with any delivery issues.
This is a 4 on 4 off position working 7am - 7pm.
WHAT ARE YOU GOING TO DO?
As part of the air team, you will handle air import shipments, liaise with overseas agents & airline handling agents overseeing documentation and create records to ensure customs clearance is completed. You will also conduct bond checks and process CASS invoices.
Working closely with the warehouse, import customer service team and overseas offices resolve issues efficiently, track and trace shipments, milestone updates and archiving documents.
You will be communicating with a wide range of both external customers, agents as well as internal stakeholders, so strong and confident communication both verbal and written is a must.

To be successful in this role you will have experience gained within Airfreight and be able to demonstrate knowledge and understanding of import, it is advantageous if you have experience with Cargo wise. It is essential you possess excellent time management and organisational skills with the ability to problem solve and build and maintain customer relationships.
Due to the nature of the role and customer security clearance it is essential for the successful candidate to have resided in the UK for a minimum of 5 years.

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you "Dare to Grow" with us?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There's no doubt that you will be compensated for your hard work and commitment so if you'd like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
ABOUT TOMORROW
We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland. IND2