Airport Operations Coordinator

Airport Operations Coordinator | £26,670 FTE + excellent benefits | Part-time | On-site | Gamston (Retford) Airport You'll join our growing AOC team, providing Air to Ground Communications and be a key point of contact for all airport front-of-house, admin processes and practices for this dual Ops facility, encompassing aviation and automotive testing activities. You'll be a self-motivated team player who works collaboratively with the ability to communicate clearly and concisely, adapting and responding quickly to changing situations in a unique working environment. As the public face of Thatcham Research and Gamston Aviation Limited, you'll promote and champion a culture of safety and excellent customer experience, whilst overseeing airport operations within Gamston's Air Traffic Zone. Based on-site at Gamston Airport, this is a permanent, part-time role equivalent to 17.87 hours per week on a flexible working schedule (approx. 8 shifts per month), with opportunity for extra shifts when required. What will you be doing?

• Fulfilling all AGSCO (Air Ground Services Communication Officer) duties in line with CAA rules and regulations (CAP 413), communicating with aircraft within Gamston's Air Traffic Zone, to oversee safe airport operations and providing support in the event of an emergency
• Controlling all track testing and airside vehicles from the control tower while vehicle testing is underway within the critical airside safety environment, including vehicles accessing or transiting the test zones or active runway areas.
• Assisting the Airport Manager with co-ordinating daily airport operations and aircraft movements, reviewing prior permission requests (PPR) and communicating up to date information and activating flight plans
• Liaising with external visitors and overseeing airport front-of-house and administration processes and practices, including hangarage, aircraft parking, controlling entry and egress with responsibility for providing handover to security staff and information for evening flight activity, We are dedicated to fostering an inclusive workplace which values diversity and embraces each individual's authentic self. We are proud to champion a culture where colleagues freely share their diverse perspectives, recognising that these contribute to our innovative spirit. Our journey of growth and understanding is continuous as we actively invest in diversity training, workshops, and partnerships to ensure positive change.
Beyond our membership in the Automotive 30% Club, we collaborate with various organisations to advance equity not only in gender but also across ethnicity, age, disability, social mobility, LGBTQ+ identities, experiences, and thinking. Our aspiration is to create an environment where everyone thrives, achieves, and experiences a genuine sense of belonging. Recruitment process We're proud to manage our recruitment in-house and believe this direct approach enables us to give you the best possible Employee Experience we can - which starts right here, your application! We're continuously striving to improve the candidate journey, and transparency (or communication) is a key area of focus - yes, even with salary & benefits. What can you expect from our recruitment process?
• Regular updates on the progress / outcome of your application
• An initial telephone screening call with our Recruitment Business Partner
• First interview with the hiring manager, usually via Teams
• Second/Final interview, in-person at our office (we may give you a role specific task to present on!)
• Personalised feedback following your interview - because everyone deserves that!
• An opportunity to give us your honest feedback in a short survey on all of the above
We're committed to removing invisible barriers. If there are any adjustments we can make to better support you, please let us know when you apply. All applicants must have Right to Work in the UK.


• Radio Operators Competency Certificate (ROCC) license holder - or to achieve this within 6 months.
• Excellent, clear and concise communication skills, including knowledge of the phonetic alphabet.
• Competent use of Microsoft Office: Outlook, Excel, Word and Teams
• Following HS&E, operational and administrative processes/practices
• Aptitude and attitude to learning new and detailed processes and procedures
• Attention to detail whilst working calmly in a high-pressure environment
• Adapting to changing and emergency situations
• Working as part of a team, but also comfortable using initiative to work independently.
  
  You'll join a flexible shift pattern, working a minimum of 8 shifts per month covering the Airport opening hours:
• 07:30 to 18:00 Monday to Friday
• 08:30 to 18:00 Saturday/Sunday and Bank Holidays
Perks & Benefits Salary - Circa £26,670 (full-time equivalent) dependent on skills & experience. (£12,268 pro-rata) (salary & annual leave will be calculated pro-rata based on 17.87 hours per week) In addition, we offer a competitive benefits package which includes:
• 10% non-contributory pension
• 22 days holiday - full-time equivalent - (increasing by 1 day each year up to 27 days) + public holidays
• Group Life Assurance (equal to 3 x basic salary)
• Group Income Protection (after 2 years' service)
• Moneyhealth's Financial Coaching & Wellbeing Platform
• Health Cash Plan (cash back on eligible medical treatments)
• Reward & Recognition Programme
What we do At the cutting edge of automotive research in the UK, Thatcham Research has a unique role in shaping the design of new vehicles and influencing ever higher standards of safety, security and repair. At Thatcham we have an on-site Crash Laboratory, Repair Technology Centre and Training Academy, our research expertise is driving some of the very latest automotive developments in technology, materials and standards in this fast moving and highly technical industry. Our active safety track site at Gamston Airport is one of the leading accredited Euro NCAP testing facilities, trialling and assessing the very latest developments in vehicle safety and assistance technologies. The Gamston site is also home to Gamston Aviation Limited (GAL) which is a fully operational private Airport with onsite restaurant facilities open to the public, owned by Thatcham Research Group.