All Age Continuing Care / CHC Occupational Therapist

To act as an expert practitioner for the wider AACC team, other occupational therapy staff, other clinical and social care colleagues in respect of the complex clinical needs of adults, children and young people who meet the CHC/CYP CC criteria. To be able to move and handle adults, children and young people with complex physical problems and disabilities, assess, prescribe and adjust specialist equipment. Evaluating and authorising Joint Equipment Service (JES) requests for CHC/ CYP CC individuals, Ensuring consistency in the application of national and local policy on eligibility forCHC/CYP CC criteria To provide expertise to CHC/ CYP CC panels and to the wider AACC team in relation to CHC applications and care provision To contribute to providing first level contact for disputes and local resolutions between partner agencies/or individuals or legal bodies To create and maintain effective working relationships at all levels, internal and external to the NHS Somerset ICB, including NHS and
non-NHS organisations locally and nationally To support in the development across the organisation in the personalisation agenda and to support the pathway delivery for Personal Health Budgets within AACC The nature of the role will include providing and receiving highly complex, sensitive and contentious information, communicating unwelcome financial decisions to members of the public and using interpersonal skills to overcome barriers to acceptance where there may be hostility and antagonism. Undertake and support audit requirements relating to CHC/CYPCC To support the development of and implement local policies, systems and processes around CHC/CYP CC, linked to the relevant key national and local priorities To promote excellent customer care throughout the CHC/CYP CC process ensuring local resolution of any concerns where possible. This will include providing and receiving highly complex, sensitive and contentious information requiring agreement or co-operation where there are barriers
to understanding. This relates to external organisations and the public as well as to staff of the ICB and local authority To support service requirements, undertake training and assessments relating to Deprivation of Liberty Safeguards (DoLS) Ensure effective timely communication and liaison with key stakeholders, including partner agencies, Local Authorities, GPs, individuals and their families, and care providers Working with AACC senior managers and cascade information as appropriate Investigating and responding to any complaints Provision of expert clinical (within the OT remit) and non-clinical advice in relation to CHC/CYP CC Working with discharge teams to promote timely discharges and support understanding of CHC/ CYP CC as part of the discharge process Maintaining expert knowledge of county-wide OT services including public and private sector provision Undertaking necessary training Identifying priorities within own workload. Devise and implement programmes to manage
workload demands Leading in projects, pilots, research related to CHC/CYP CC, for example in response to specific requests for local data from the Department of Health and provide comprehensive reports to Service Lead. Raising safeguarding concerns where appropriate and working with Safeguarding leads in support of CHC/ CYP CC funded individuals Support quality improvement in relation to the services provided to CHC/ CYP CC funded individuals Attending case conferences/ Best Interest meetings/Court of Protection/ Child in Need meetings as necessary Contributing to the development of contracts and commissioning arrangements for packages of care and work with contract and commissioning managers to ensure that care delivered to CHC/CYP CC funded individuals is safe and effective through clinical quality contract review processes Implementing local systems and processes around CHC/CYP CC linked to the relevant key national and local priorities To provide line
management to Assessment Teams as needed Maintaining accurate records Monitoring the systems in place to meet CHC/CYP CC individuals assessed needs appropriately and coordinate highly complex packages of care Collation of information to ensure quality standards are met and sustained Ability to travel independently across a wide range of settings Frequent use of PC and wide knowledge of IT systems Showing awareness of equity of service provision and value for money with regard to CHC across the county