Allocations and Lettings Team Leader
Accent Housing
Allocations and Lettings Team Leader
£34914
Accent Housing, Bradford
- Full time
- Temporary
- Remote working
Posted 2 weeks ago, 22 Aug | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: dbe4773991c249e6a5c4f677bd22ce17
Full Job Description
- 35 hours
- 12-month Fixed Term Contract
- A supportive and engaged leader and team player, with the customer and the community at the heart of all you do.
- Someone who develops and shares skills, experience and knowledge.
- A consistently high performer who thrives on challenges, leads and inspires.
- Ability to adapt your communication style to suit the situation.
- Ability to recognise problems as an invigorating challenge and works diligently to achieve a positive outcome.
- Experience of successfully managing a multi-skilled team to provide an excellent customer experience.
The spot salary for this post is £34,914 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. - 28 days paid holiday plus bank holidays per year (pro-rata for part time) rising by 1 day per year up to a maximum of one working week.
- A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover.
- Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion).
- Employee Assistance Programme.
- "Hapi" Benefits App with multiple discounts.
- Cycle to work scheme.
- Free parking
Always motivated to achieve brilliant standards of service, our Allocations and Lettings Team Leader will focus on ensuring we're delivering a fantastic customer experience. You'll use your People skills to lead and inspire colleagues to ensure that our proactive approach to lettings, tenancy sustainment and customer care is fully embedded within our business. This is a great opportunity to develop and embed a culture of continuous improvement with a relatively new team., The successful candidate will be required to live within a commutable distance to our Bradford office with occasional travel to our Peterborough office as required.
We're a keen promoter of agile working and encourage working from home, as long as we meet our customers' needs.
We'll provide you with the equipment and software you'll need for the purpose of your role however it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.
Who are Accent?
We own around 20,400 houses across the North, East and South of the country. They are home to over 41,000 customers. We exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable - our customers come first. They are always at the very heart of our business.
If you feel great about putting customers first, then we feel great about you joining the Accent team.
And we are a team. We live and breathe our values - we are Smart, we are Driven, we are Caring and we are Inclusive - are you? If you can do what's right and challenge what you think is wrong, relish the opportunity to work with some fabulous colleagues to improve the customer experience and make sure we keep to our promises, then you are the person we are looking for.
If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
If you have any queries about the role, please email:
"PeopleServices@accentgroup.org".
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold sponsorship.
What skills/behaviours do you need to be an Allocations and Lettings Team Leader?
What will you get from us?
In addition to a competitive salary and agile working, we also have a focus on employees' development. We support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources.
You'll also receive: