Allocations Officer
Exeter City Council, Exeter
Allocations Officer
£31400
Exeter City Council, Exeter
- Part time
- Permanent
- Onsite working
Posted today, 7 Oct | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 38d36c6a5e6e49dcafaa0ca5b3f25165
Full Job Description
- Inputting data, which can be of a sensitive nature, into our bespoke housing system
- Verifying applications which have been submitted / changed online
- Offering assistance and support to applicants by phone, email, and face to face
- Working closely with agencies which may advocate for applicants
- Undertaking administration tasks to ensure the smooth operation and ongoing improvement of working practices
- Always being mindful of the legislative and policy boundaries and upholding the values of both Devon Home Choice and Exeter City Council About the team : Benefits of being part of our team include :
- Collaborative : We are an established team that work to agreed procedures, take great care in communication, and foster positive relationships with other teams and external agencies.
- Hybrid Working : Enjoy flexible hybrid working arrangements that support your work-life balance.
- Meaningful Impact : Play a vital role in supporting the public and ensuring correct assessment of their housing need
- Personal Skills Development : Working in a smaller team alongside two Allocation Officers, this post requires close relationships with a number of internal teams so this is a great opportunity to broaden your skills and knowledge of the wider housing spectrum.
We are seeking a motivated and conscientious administrator to join our busy Devon Home Choice team. You should have proven IT skills and be confident in liaising with charities, statutory agencies, and the public as you will be responsible for communicating, both via the phone and written communication, the process for assessing and allocating social housing applications. You will work in a team alongside two Allocation Officers however you will be required to work closely with the wider Housing Needs team which offers an opportunity for you to broaden your skills and knowledge of housing and other related services. An understanding of the Housing Act VI legislation is desirable as this governs Devon's social housing allocation policy., If you are ready to make a positive impact on the service provided to people seeking a solution to their housing need, where you can develop your skills in joint agency working and your housing knowledge, we would love to hear from you!