Allotment Officer

Reports to: Senior Parks Improvement Officer Responsible for:

• Day-to-day management of 13 allotment sites including lettings, checking accuracy
of invoicing, plot inspections and maintenance.
• Provide expert and reliable information, advice and services to allotments holders
and Slough residents.
• With support from the team lead on the development and implementation of a
strategy for allotments.
• Promote the use of allotment sites.
• Develop sustainability initiatives for allotment sites.
• Undertake administrative duties for the parks and open spaces team, responding
directly to enquiries and complaints from members of the public.
• Collection and presentation of data for national and local performance indicators.
• To ensure healthy and safe operation and use by the public of allotment sites.
• To inspect allotment sites and take appropriate actions to avoid dangerous
occurrence, arrange repairs and other works as required.
• To instruct contractor and obtain quotations / tenders in line with the Council's
financial regulations and standing orders.
• Undertake training to enhance the service provided and to meet the demands of the
service as required.
• Positively demonstrate council's values and behaviours in your role, to support the
achievement of the corporate vision
• Ensure that all tasks and activities within your remit comply with the council's
constitution, policies and procedures, financial regulations and legislation relating to the Data Protection Act, and Health & Safety.
• Uphold and promote the aims of the council's equality and diversity policies to ensure
non-discriminatory practices in all aspects of work and that diversity is embedded in everything.
• Undertake any other reasonable duties commensurate with the post.
Number of reports: None Financial Responsibilities: None Main purpose of Job:
• Under the general supervision of the Senior Parks Improvement Officer; to be
responsible for the coordination, administration and assist in the development of the allotment sites Updated January 2024
• Liaison with allotment holders, federation representatives and contractors
• Using the council's allotment management software, manage waiting lists, lettings,
invoicing and tenancy terminations
• To work as part of parks and open spaces team, receiving enquiries by
correspondence, face to face and telephone, taking appropriate action to provide an efficient and effective service for the customer, seeking to maximum resolution of enquiries at first point of contact.
• Lead on the administration of all enquiries and complaints regarding parks, open
spaces, allotments and grounds maintenance. Liaising with the relevant officers.
• Help develop and implement a strategy for allotments
Main Accountabilities:
• Liaison with allotment tenants and members of the public, other team members,
managers and contractors in a professional and courteous manner, resolving on site problems with minimal public inconvenience.
• Letting allotment plots and updating records on allotment software systems.
• Dealing with enquiries from tenants and applicants.
• Assisting the general team with administration and minor projects.
  
  Pay SCP: 8-12
Salary: £27,056-£28,775 inclusive of Local Weighting Allowance of £1,064 per annum