Amazon Key Account Manager

We have a great opportunity based at our Gatwick site, to join our Purina Sales team on a 12 month secondment / fixed term contract as Key Account Manager on our Amazon account. You will be responsible for the leadership and delivery of a profitable and market share winning plan by supporting the execution of the Amazon Joint Business Plans with the customer and working with the Business Manager, the Pan European team, Amazon, Marketing and MDO to deliver a highly effective Commercial Plan that will support our Amazon Business Objectives.

A day in the life of a Key Account Manager ...

As a Key Account Manager, you will be working closely with the Business Manager to ensure the company's profit and volume objectives are successfully met whilst implementing the promotional, feature and media plan.

Key responsibilities will include:

• Lead customer engagement within Commercial Review Cycle, in particular roadshows, WOR weekly operational review, CR & TDS reviews linked to Spend, Market Share, Digital Shelf Metrics, Promotional Evaluation and Performance vs. targets


• Joint responsibility with Amazon Business Manager for management and accountability of the customer P&L, including Revenue, Spend, Market Share, Digital Shelf Metrics and Profit targets.


• Work with Amazon Business Manager to Understand Customer CIP and ongoing negotiations


• Work with Amazon Centre of Scale team and Pan EU colleagues to optimise eContent, rapidly resolving availability and content challenges to deliver best in class E-content, range and merchandising.


• Alongside Category and Activation teams, ensure all NPD successfully launched into customers and deliver best in class E-content, range and merchandising


• Lead the integrated discretionary media plan to include online merchandising, events and deals including Media effectiveness post mortems


• Develop, execute and manage a Customer Contact Strategy with Amazon Fresh, building relationships across all functions at varying levels


• Coordinate Amazon catalogue accuracy to optimise Product Listings, accuracy of products on site and cost price management to avoid Pricing Claims and Shortage Claim impact
  
  As influencing skills are important for being successful in this role, you will be able to communicate persuasively and credibly to multiple stakeholders internally as well to customers externally. You will need to demonstrate gravitas and a proactive, entrepreneurial innovative mind-set. Strong organisational skills are essential to manage numerous priorities in a fast-paced environment and being comfortable operating with ambiguity.


Ideally, you will have worked with in a FMCG organisation or have experience working with online customers. Being able to demonstrate experience and your passion for e-Commerce is a significant advantage.

Other key skills include:

• Challenger mindset - not afraid to challenge where and when needed, navigating complexity and providing clarity to stakeholders with clear recommendations


• Experience of structured effective selling and negotiations would be beneficial


• P&L knowledge and management


• Knowledge of E-commerce and online range and merchandising, Organic/paid search, content management and E-commerce Analytics


• Experience of managing trade spend budgets


• Forecasting experience, Customer Marketing and Category experience would be beneficial
  
  At Nestlé PURINA Pet Care, we're passionately committed to helping pets enjoy happier, healthier and longer lives because we're pet owners too. As a world leading company in pet care and nutrition, Nestlé PURINA has been helping pets live healthy, happy lives for over 85 years. We are proud to produce some of the UK's best loved brands including FELIX®, WINALOT®, GO-CAT®, BAKERS®, PURINA ONE & GOURMET, trusted and bought by millions of pet owners. We believe that pets and people are better together which is why our employees can bring their dogs to work at our Gatwick and Sudbury sites., Why Nestlé?


In the Nestlé Sales Team, we are creating an environment where we all feel we belong, we are the best we can be, and we win together. We want people to feel they can be themselves, dare greatly and believe their best is yet to come.

We will actively encourage you to gain different experience in a wide range of roles including our Category Development teams. We want our people to have the breadth and depth of experience and as a result an unrivalled Sales career which could lead to senior roles both in the UK and across other markets.

Supported by our industry leading eBusiness and Sales Academies which develops you in all aspects of eCommerce, customer and category management, you truly can achieve your full potential whatever that might mean for you.

Attractive Salary + potential bonus + 12 flexible days in addition to holiday entitlement + other fantastic benefits

Although this is a full-time temporary opportunity, please speak to us about what flexibility means to you as we are always open to discuss individual's flexible working needs, don't let this stop you from applying., We will provide support and coaching to help you develop yourself in your career and as an individual, as well as offering great benefits that you'd expect from a business the size of Nestlé - in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus up to an additional 12 days flex leave, bank holiday exchange, competitive pension scheme and much more.