Amazon Marketplace Manager

We are looking for a proven Amazon Marketplace Manager to oversee and manage the Amazon sales channel for Shiseido UKI group of brands. The ideal candidate will have a strong background in e-commerce, particularly with Amazon. This role requires a hands on operator with a keen eye for detail, a passion for driving sales, and a deep understanding of Amazon's marketplace dynamics.,

• Formulating a comprehensive strategy to drive revenue growth across the Amazon platform


• Identifying and leveraging new opportunities, technologies, and market trends to maximise potential


• Operational excellence in setting up and optimising PLPs and PDPs, liaising with local and global marketing departments on content including product keywords, reviews strategy, and A+ content consistent with best practices and brand guidelines


• Implementation of effective pricing/promotional strategies to maximise sales and profitability


• Enhancing visibility to drive sales by developing and executing Amazon advertising campaigns and conducting thorough keyword research to optimise product listings for SEO


• Tracking and analysing sales performance, conversion rates, and traffic metrics to measure success and identify opportunities


• Accurately forecast demand using historical sales data, seasonality, and market trends. Work closely with demand and supply teams to coordinate and manage inventory levels to ensure optimal stock availability and sell through rates


• Coordinate with suppliers and logistics partners to ensure timely delivery to the customer


• Work closely with internal customer service team to ensure high standards of customer service is maintained, addressing customer inquiries and resolving issues promptly and efficiently


• Generate and present regular reports to senior management on inventory and sales performance, identify trends and implementing strategies to maximize sales


• Identifying cost-saving opportunities and operational efficiencies to improve profitability


• Cultivating strong relationships with external stakeholders, such as platform account managers and affiliated agencies


• Stay informed about Amazon policies and ensure compliance with all marketplace rules, regulations and relevant legal requirements


• Work closely with relevant teams to address and resolve any issues related to policy violations.
  
  Minimum of 3-5 years proven experience in developing or scaling brands through Amazon marketplaces, with a focus on driving profitable revenue growth


• Proven proficiency in end-to-end Amazon account management, including streamlining operations, creating SEO-optimised content, and implementing high-return advertising strategies


• Strong skills in planning and managing digital campaigns and projects to meet business objectives


• Strong analytical skills and a commercially focused mindset to identify opportunities and drive business success


• Experience in creating and reviewing ad search strategies and DSP strategies


• Up-to-date knowledge of new Amazon Ads and Seller Central features


• Familiarity with inventory management software and e-commerce analytics tools


• Self-motivated, detail-oriented and ability to solve problems and to be solution-oriented


• Able to work independently and across-functions in a matrix structure, collaborating with various teams to achieve results



• Alignment with the group's "Trust8" working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
  
  Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 31 FSCC Awards?


Shiseido UK & Ireland plays a central role in the EMEA region and is biggest affiliate, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in the world Nr4 biggest beauty market.

To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams

1. Leverage our unique portfolio of premium Beauty brands across all 3 categories

2. Stay agile and capture new retail opportunities

3. Customer-driven decisions

4. Create a great place to work in Beauty

Our first strength is Make-up, led by NARS, UK's Nr4 color brand with incredible success globally and that gained 4 rankings in the last 2 years thanks to its unique tone of voice and exceptional complexion and lip products.

Skincare is a key priority for expansion, with 5 very diverse and complementary brands covering the full scope of consumers needs and profiles. From brand Shiseido that is recognized for its uncompromising quality and showing huge growth potential in UK&I, to already iconic Drunk Elephant (+75% growth this year, about to enter Top10 Skincare) with its most sought-after formulations and Skin Smoothies, or the spectacular Clé de Peau Beauté that embodies the ultimate of stem-cell technology to the service of radiance. This year, we just launched ULÉ a newly created Skin-Tech brand with breakthrough credentials around Sustainability and botanical performance, as well as expanding Gallinée, our most recent acquisition from 2022 specialized around skin microbiome with unique patents.

We are also growing fast in Fragrance, a category we want to accelerate with leading Designers brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.

Year to date, October 23, SHISEIDO Group is the fastest growing Beauty Group in the UK market, both in Stores and Online. Our clients include high-street retailers such as department stores, beauty chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites. Our mix of sales is 55% online and 45% in brick & mortar., Recently voted as No5 most trusted brand in Health & Beauty worldwide, Shiseido has defined the concept of beauty and spread its knowledge and power across the world. Heralding an army of devoted followers, we feel that by inspiring empathy, beauty can become a positive force in the world, and guide the next generation boldly into the future., Clé de Peau Beauté, the premier luxury skincare and makeup brand from Shiseido Cosmetics, was founded in 1982 as the ultimate expression of elegance and science. Forever guided by exquisite aesthetics and intelligence, Clé de Peau Beauté has instilled its products with modernity, enchantment, and dynamism to emerge as an industry leader in delivering radiance so remarkable, it emanates from within., Created in 1994 in New York by visionary makeup artist François NARS, NARS Cosmetics is one of the leading and most respected brands in the world of makeup artistry., At Ulé we are on a mission to promote botanical, conscious beauty, being the first skincare brand to grow its ingredients in our own indoor high-tech vertical farm., At Gallinée we believe in working with your microbiome to help it to look after you. Our products contain a patented complex of prebiotics, probiotics and postbiotics to nourish and support the good bacteria that make your own personal ecosystem. Helping them to look after even the most sensitive skin.


• Day off when you get married or move house


• Generous contributory pension scheme - match up to 8%


• Annual performance related bonus


• Private medical insurance with Vitality


• Enhanced parental allowance


• Generous product allocation & discount


• Life Assurance up to x4 your salary


• Flexible Friday finish


• Flexible & hybrid working


• Wellbeing programmes


• Annual performance and development reviews so you know your career is going in the right direction