Amazon Project Manager (UK- Remote)
Ares Projects, Can be based anywhere
Amazon Project Manager (UK- Remote)
Salary not available. View on company website.
Ares Projects, Can be based anywhere
- Full time
- Permanent
- Remote working
Posted today, 16 Oct | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 5fe5d102817645e1a7984ab59be629f6
Full Job Description
- Ensure that all critical tasks, including initial invoice payment, service agreement signing, direct debit setup completion, seller central registration, user access compliance, products & marketplace confirmation, brand registry/trademark application, and multimedia assets, are completed within the designated time frames.
- Track and improve Powerlist Completion Rate (PLR) and Reply Accuracy and Timeliness (RAT) KPIs by reviewing the accuracy of the information provided in each powerlist and the accuracy and timeliness of replies delivered.
- Implement Otter AI for meeting minutes and ensure the accuracy of the details in the meeting minutes, ensuring that all teams are aligned on what the client is expecting and other important details about the project.
- Ensure that the Onboarding Activation Rate KPI is met by providing the signal to the OD within 24 hours of completing the critical tasks.
- Ensure the reliability and efficiency of the Onboarding Manager by tracking and improving the Onboarding Call Attendance and efficiency Rate and meeting the target time spent on a call between 15 - 45 minutes.
- Meet the Number of New Clients Onboarded KPI by successfully onboarding new clients within a given period and growing the agency's business.
- Monitor and improve Customer Satisfaction KPI by gathering data on customer feedback surveys and ratings and taking corrective actions to improve the onboarding process.
- Meet the Time to Market KPI by managing the project schedule effectively and streamlining the product development process.
Do you thrive in fast-paced environments where innovation and adaptability are key? Are you ready to take charge and drive projects to success? Join our team as a Results-Driven Project Manager and significantly impact our agency's growth!, Proven experience as an Amazon Project Manager, preferably in an agency setting - Strong knowledge of Amazon account management and onboarding processes
- Ability to manage and prioritize multiple tasks simultaneously and work under tight deadlines
- Excellent communication and interpersonal skills
- Strong analytical skills and ability to work with data to drive insights and improvements
- Proficiency in project management tools and software
- Prior experience in client onboarding, ensuring seamless transitions and exceptional client experiences.
- Demonstrated experience in client-facing roles, with a track record of understanding and exceeding client needs. Are you ready to embrace dynamic challenges and lead projects to success? Apply now and be a driving force in our agency's journey to excellence!,
- Amazon Seller Central: 3 years (required)
- AMAZON Account Management: 3 years (required)
- Amazon Client Onboarding: 2 years (required)
- Amazon Vendor Central: 2 years (required)