Ambulance Care Assistant - Royal Brompton Hospital

150 hours with flexible start and finish times per shift
The main duties of our Ambulance Care Assistants are:
Transporting our patients to attend outpatient appointments, day case treatment, admissions, discharges and transfers between NHS hospitals nationally.
Caring for frail and vulnerable patients, some require assistance with wheelchairs, both manual and electric.
The role requires a professional and caring attitude.
Communicate with patients, relatives, and the public in a calm, and professional caring manner, treating them with dignity and respect at all times, even in difficult or potentially hostile circumstances.
Deliver clear, concise basic clinical information, within their scope of practice, to the Health Care professional when handing over patients in relevant departments.
Undertake risk assessment of patient safety, staff safety and public safety.
Ensure vehicles and equipment are kept in a state of cleanliness and any defects are recorded and reported for action to be taken.
Ensure that own personal practices in infection prevention and control meet the requirements of the hygiene code and health & safety at work; this will include cleaning of ambulance vehicles and equipment, maintaining cleanliness of vehicles and equipment, and promotion of good infection prevention and control standards.
Ambulance Care Assistants are often seen as entry level opportunities, with Staff progressing into Technician Emergency Care Assistant positions.

Working for our organisation
Royal Brompton and Harefield hospitals are specialist Cardiac and Respiratory centres of excellence, that are part of Guy's & St. Thomas' NHS Foundation Trust.
From 1st April 2022, we in-sourced our ambulance transport services and you will joining the ambulance transport family that consists of a small team of transport administrators, controllers, ambulance care assistants and emergency technician assistants, that serve our patients 7 days a week.

Detailed job description and main responsibilities
Complete all relevant operational documentation and carry out daily routine vehicle checks.
Physically manoeuvre and / or lift patients, including the use of supplied carrying aids, in circumstances where patients are unable to manage alone, after undertaking a manual handling risk assessment e.g. up and down stairs and within restricted spaces.
Maintain an appropriate level of care for patients, relevant to their condition. This includes recognition of when additional skills or support may be needed.
Assist patients in their homes, both prior to and after transportation, ensuring they have their basic needs catered for and their homes are safe. This includes measuring, highlighting and reporting areas of risk in line with Essentia's risk assessment procedures.
Adhere to Trust policy in respect of the control of confidential information as outlined within the data protection act and the Caldicott principles.
Ensure that patients are taken to and collected from the agreed treatment area within the hospital or centre in a timely basis.
Maintain the vehicle in a sanitary condition in line with Infection and Prevention Control policies and health & safety and clinical waste management.
Provide any clinical assistance to the authorised level of competence in all circumstances that require it.
Participate in equipment trials, working parties and highlighting areas of potential personal and organisation service development.
Drive a range of vehicles in a manner appropriate to the patient's condition and in accordance with Trust approved training criteria.
Guy's and St Thomas' celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study's at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.
Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.
As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends.
Flexible working
We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual's personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process.
Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.
Please apply for this post by clicking "Apply Online Now."

NHS AfC: Band 3
Guy's and St Thomas' is among the UK's busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.
Guy's is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary's Hospital in Sidcup. St Thomas' has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children's Hospital.
Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions.
Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.
In February 2021 the Royal Brompton and Harefield joined Guy's and St Thomas' NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.
We have a reputation for clinical excellence and high quality teaching and research. We are part of King's Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King's College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.
Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of 'good'. Our adult community services achieved a rating of 'outstanding'.
The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.
We have one of the most ambitious capital investment programmes anywhere in the NHS., We are looking to recruit an enthusiastic Ambulance Care Assistant to transport our patients to and from our specialist cardiac and respiratory hospitals at Royal Brompton hospital in London & Harefield hospital in Middlesex. You must be a professional, caring and dedicated individual working who can work Monday to Friday, providing the best possible care to our patients.
Our patient transport services are in-sourced and you will be employed directly by Guy's & St. Thomas' NHS Foundation trust, working for Royal Brompton & Harefield hospitals in-house ambulance service, transporting patients nationally to attend essential specialist services.