Ambulance Crew Liaison Officer

Act as a first point of assistance for crew enquiries relating to patient journeys. Coordinate crews and patient collection/drop-off, making plans to pre-empt problems and solve issues when they arise. Act as a reliable point of contact for the UHBW Patient Transport Team in relation to incoming and outgoing patients., Communication:

• Act as a first point of assistance for crew enquiries relating to patient journeys.
• Facilitate and support effective communication between the UHBW Patient Transport Team, patient transport crews and other stakeholders to ensure smooth discharge/transfer of patient.
Patient Care :
• Be present at the discharging ward to check details of patient's journey with particular focus on patient's mobility, details of access at their property and any relevant medical conditions and communicate any discrepancies or updates to the responding ambulance crew
Organisation and Planning:
• Have a well-developed understanding of ward and clinic processes particularly those processes involved when discharging patients., people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
  
  University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young