Analyst, DBS, Quality, Risk and Security Services

We are part of a national department, operating primarily out of our Cardiff office, and form a division of both the firm's Quality, Risk & Security (QRS) function as well as being a part of the overall Central Business Services team. The main focus of our Centre of Excellence is to support our client facing colleagues across the UK firm and Deloitte network in this fast paced and ever-changing environment. We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us. This role offers the opportunity to work in a challenging yet rewarding environment within QRS Services in Cardiff, utilising your analytical skills to ensure the firms compliance with underlying regulations, whilst enabling client-facing teams to devote more of their time to providing services to their clients. Additionally, individuals who demonstrate sufficient capacity and commitment in their primary roles might be given the opportunity to contribute to other projects, thus aiding their personal development. Specific responsibilities include:

• Researching financial products and updating practitioner records
• Liaising extensively with internal customers, from practitioners to partners, providing robust technical advice
• Reviewing and refreshing information held on existing clients and maintaining our systems of quality control
• Looking for opportunities for process improvement, and implementing
• Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution
• Contributing to ad-hoc project work supporting risk management and regulatory compliance within the UK
  
  This is an entry level role with no prior quality and risk experience required - you'll need to have exceptional attention to detail, be highly organised, have strong communication skills, and have the ability to work under pressure within a fast-paced, dynamic environment., Our analysts come from a wide range of backgrounds, sometimes with little or no prior experience of financial services. What connects us is our enquiring minds and our ability to deliver a great service. We are looking for individuals with the following essential skills:
• Strong Pension & Financial Product/Investment knowledge
• Excellent research and analysis skills combined with good judgement and effective decision-making capability
• Strong communication and interpersonal skills and an ability to interact with people at all levels across our firm
• An attention to detail to maintain high professional standards with a focus on quality and confidentiality
• An ability to follow defined processes while thinking outside of those boundaries, making reasoned decisions and communicating them with confidence
• Ability to be flexible and multi-task. This is a dynamic role and you'll be working on multiple, often complex, cases at the same time. Tight deadlines cannot phase you
• Ability to manage and adapt to regular changes
These additional skills would be advantageous (desirable not essential):
• A good level of IT user ability, including database entry, and a working knowledge of Microsoft Office software. Training time will be allowed for adaptation to in-house IT tools
• Work experience or study in compliance/regulation or accounting/financial services/risk management would be advantageous
• Customer service experience and skills
  
  The Quality, Risk and Security (QRS) community is an overarching identity for all of the professionals who manage quality and risk for Deloitte. It comprises: Deloitte Business Security (DBS), National Quality and Risk Management (NQRM) and Service Line Quality and Risk Management teams (including Switzerland) and is led by a dedicated partner who sits on the firm's Executive. Within QRS, we use our skills and experience across a variety of disciplines to support a risk intelligent culture at Deloitte; enabling our partners and practitioners to deliver high quality services to their clients, minimising the administrative burden on our people, and acting as custodians of firm risk, security, ethics and reputation.
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Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. 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