Antenatal Pathway Co-Ordinator - Peterborough

You will be working within the busy Antenatal Services within Peterborough City Hospital. You will process electronic and paper based referrals to maternity care, ensuring that referrals are booked in a timely manner in line with National, Local and Trust targets. You will need excellent organisational skills to co-ordinate the delivery of a comprehensive, high quality service for our patients. Good communication skills are essential as you will be the first point of contact for service users and liaising with patients, carers and all levels of staff within the Trust including clinicians whilst ensure that confidentiality is maintained at all times.,

• As part of a team, share responsibility for the administration services that underpin the antenatal outpatient maternity services.
• Provide excellent communication skills with service users, their families and colleagues.
• Always promote effective communications and relationships both within and external to the Maternity Outpatients Department and Trust.
• Manage the antenatal department reception area- booking in patients, answering the telephone and supporting patient flow through the area.
• Appropriately manage referral letters from women, midwives and General Practitioners
• Work with the Outpatients Department Manager to evaluate the effectiveness of the service through audit and ensure that improvements are implemented and re-audited as appropriate.
• To be responsible for maintaining clinical records as required
  
  We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.
  
  As part of our commitment to supporting our employees we offer a range of benefits including:
• Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
• Membership of the NHS Pension Scheme:
• Flexible working opportunities;
• Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
• Opportunities for career development and training to help you progress in your role;
• Wellbeing support and activities to promote a healthy work environment;
• Access to our in-house physiotherapy service;
• On-site canteens offering subsidised meals;
• Subsidised staff parking (currently free);
• Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.